• Report: #938334

Complaint Review: Cutter Financial Group | Ripoff Report Verified™ …businesses you can trust. Family owned and operated independent wealth managers. Retirement and investment specialists specialize in comprehensive wealth management, investing, financial - retirement planning, insurance strategies.

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  • Submitted: Sat, September 08, 2012
  • Updated: Tue, April 22, 2014

  • Reported By: Jason B — Carver Massachusetts United States of America
Jeff Cutter
Falmouth, MA Falmouth, Massachusetts United States of America

Cutter Financial Group, LLC REVIEW: Cutter Financial Group commitment to total client satisfaction. Cutter Financial Groups past and current approach to business is focused on providing the highest quality financial solutions to their clients by identifying all the facts necessary to make a sound financial decision that is in their best interest before making that decision. Cutter Financial Group's process helps filter out the myths and misconceptions and helps their clients determine the must know, relevant facts to make logical financial decisions for their future. Boston, Mansfield, Cape Cod Falmouth, Massachusetts
*UPDATE: Cutter Financial Group pledges their commitment to Ripoff Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Cutter Financial Group, LLC is recognized by Ripoff Report Verified™ as a safe business service

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EDitor’s UPDATE: Positive rating and recognition has been given to Cutter Financial Group, LLC for its commitment to excellence in client service.

Ripoff Report’s discussions with Cutter Financial Group have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Cutter Financial Group, LLC listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services and solutions offered and the support for those services and solutions.

Cutter Financial Group's principal, Mr. Jeffrey Cutter, CPA, PFS, has informed us that his personal philosophy is that his clients are a precious resource. [continued below]....
..... As a successful businessman, Mr. Cutter feels it is critical to listen to his clients and respond properly. By always putting his clients first, Mr. Cutter hopes to maintain Cutter Financial Group as a successful enterprise both now and for many years to come.

Mr. Cutter understands that historically, people may have purchased financial or insurance products and then found out how they affected their tax and investment planning later. The correct course of action is to learn the right questions to ask before you buy any financial product or plan for your future.

Mr. Cutter asks potential and current clients that if there was a missing fact or piece of information that was costing you a significant amount of money now or that would cause a significant problem or cost in your future, when would you want to find out about it? Today? 5 or 10 years from now? Never? If that fact or piece of information was a must know fact, would you agree you would want to know about it prior to making any type of financial decision, especially one that put your money at risk?

That’s what makes Mr. Jeffrey Cutter, CPA, PFS and Cutter Financial Group, LLC different from their competitors! They believe in identifying all the facts necessary to make a sound financial decision that is in your best interest before making that decision.

Cutter Financial understands that most investors don’t have a process to filter out myths and misconceptions and help them find out the must know, relevant facts to make logical decisions for their future.

Another top executive of the company told us that Mr. Cutter's personal business philosophy is based on the premise that he "strives to educate people on the must know facts and add valuable financial solutions to give our clients a peace of mind. Jeff Cutter really is amazing at providing customized clients solutions." Cutter Financial Group's mission statement says it all: "Our goal is to provide our clients the best financial solutions, value and professional excellence in the industry."

Some of the other things Ripoff Report learned in the course of its investigation: typical customer feedback reads: “Cutter Financial Group (and Mr. Jeff Cutter) truly communicated to me all aspects of sound financial solutions. Jeff Cutter and Cutter Financial Group taught me the "must know" facts that my broker never taught me in order to make sound financial decisions that were right for my family and I. Jeff Cutter helped me understand all the myths and misconceptions that my old broker could not do and never did. Jeff Cutter and Cutter Financial Group helped me find money falling through the cracks through their 3 Step Approach. Cutter Financial Group and Jeff Cutter also helped me in some advanced tax planning showing me how to spend less to Uncle Sam. Cutter Financial Group's client service program is something not seen in the financial services industry. We are very pleased with the responsiveness that Jeff and his employees show us. They are serious about meeting commitments, and deliver on all their promises."

The information provided in this report below is based on comments made by Jeffrey and Jill Cutter during an onsite inspection held by a third party verification company with no biases toward Cutter Financial Group, LLC.
Cutter Financial is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.
A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

Cutter Financial Groups target market consumers are pre-retirees who want to plan ahead for a worry-free retirement, and people who have already retired who want to preserve their assets in order to enjoy their retirement years and leave a legacy to their families.

Their company acquires new business in a variety of ways. A number of new clients come to them through referrals from very satisfied clients. They also have many people who want to meet with Jeffrey Cutter because they enjoy reading a weekly newspaper article he writes for the local newspaper and they agree with his approach to capital preservation. In addition, they reach out to the community by offering adult education classes and sponsoring local charitable organizations. Jeffrey has also been quoted as a Financial Expert in many journals, magazines, and has appeared on several news programs providing advice and help on Financial Matters. Once a potential client meets with Jeffrey, he shows them that he has a proven track record with the investment philosophy he subscribes to, and almost always, they ask for him to help them with their financial plans.


During the onsite interview Jill Cutter was asked to describe the typical experience a client might expect to receive when working with their company:

"We are a hands on company. We work to maintain the highest standards of customer service and we always put our clients first. When someone first becomes a client of our firm, Jeffrey completes an in depth review of their current financial situation and looks for ways to reduce their income taxes and provide for future income needs. Clients are given the information they need to make informed decisions about financial strategies and are updated frequently on the status of any work being done for them. Clients are encouraged to call our office or stop by if they ever have concerns or questions.”

Mrs. Cutter was also asked to explain their process for taking care of complaints and to describe a specific situation in which a client was unhappy with the service they received: “To be honest, we have not had any complaints brought to our attention.”

Cutter Financial Group specializes in comprehensive wealth management. They are unique in their approach to investing in that they do not subscribe to the "buy and hold" philosophy. They utilize fund managers who have a proven track record of success and they are comfortable that their clients’ financial futures are secure. They focus on creating income, investment, and tax reduction plans, all of which work together to provide their clients with peace of mind. Cutter Financial Group will also work with other professionals that their clients use for estate planning, taxes, etc. This provides their clients with the best planning and service possible.

Jeffrey and Jill Cutter feel that it is very important to be a part of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program because they want to be sure that their clients, and everyone else who wants to learn more about Cutter Financial Group, LLC, will be provided with accurate, unbiased information. They feel that the claims made on Ripoff Report are not from actual clients.

Within their office, they believe that their current internal processes and procedures are thorough and effective. They have frequent staff meetings, during which they review the status of every client and regularly contact clients to confirm that their needs are being met.

In leadership roles within their company, Mr. and Mrs. Cutter have always advised their employees to address any problems they encounter swiftly and directly. They believe that it is important to work together within the company because the service they offer is used to help people make important decisions. They want to ensure that potential clients have accurate information that enables them to make informed decisions.

CUTTER FINANCIAL GROUP, LLC / Statements from the owner Jeff Cutter.

"I was either going to be a preacher or a teacher in my adult life. I began my career in the financial services industry in 1994 with KPMG Peat Marwick and quickly learned that I can be both a preacher and a teacher. I continually preach that in order to have a solid financial future we must begin with a solid foundation, a plan. Then I teach clients how to have a cohesive income, investment and tax plans built around capital preservation using low risk, low volatility financial solutions. I teach clients that they do not have to lose in order to gain and how to abandon the traditional buy and hold strategies sold by brokers effectively and efficiently. The end product is a satisfaction of giving my clients a peace of mind they deserve. I love what I do."

Cutter Financial Group’s client service team have expressed that they feel very confident doing their job. The client service manager at Cutter Financial Group stated "I have seen Jeff Cutter take personal interest helping our clients achieve a peace of mind. Jeff Cutter is continually learning and seeking the top 1% of fund managers who are consistent with Jeff's philosophy, that you do not have to lose in order to gain. His passion to uncover the myths and misconceptions and teach our clients a solid 3 step strategy is not seen in our industry. With his MS in Accounting and his MBA, combined with him being a Certified Public Accountant (CPA) and years of experience, I know that he has the best skills and clients respond. Jeff Cutter makes it easy for me to come to work everyday and focus on what is so important to him, client satisfaction. In my opinion, he truly is the top 1% of all financial advisors.”

Cutter Financial Group takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this: "Cutter Financial Group and Jeffrey Cutter provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged. Jeff Cutter is truly concerned about our contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and customers." Ripoff Report was pleased to learn that Cutter Financial Group’s past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.


STATED IMPROVEMENTS FROM CUTTER FINANCIAL GROUP, LLC.

Cutter Financial Group, LLC recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report’s review, Cutter Financial Group continually improves organizational processes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our investigation, which included discussions with Mr. Jeff Cutter, CPA, PFS, Ripoff Report is convinced that Cutter Financial Group, LLC is committed to quality financial solutions resulting in total client satisfaction.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

AS A MATTER OF POLICY / The Report filed was found to be bogus

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

COMMENTS FROM JEFF CUTTER ABOUT THE ONE REPORT FILED ON CUTTER FINANCIAL

What I have learned over the years is that there are two kinds of folks in the financial services industry; those that do it well and those that do not. Those that do not do it well become jealous, often envious of the ones who work under the highest of ethics and standards not often seen amongst many. Quite often when a company such as ours maintains its ethical and moral standards and becomes a trusted financial source for such outlets as Fox News, NECN, The Wall Street Journal, Kiplingers Personal Finance, Investment News, CBS and others, the folks that choose not to do it well often must seek outlets for their frustrations such as Ripoff Report. The challenge with this is anyone can post anything without verification of the truths, opinions, missing facts or misconceptions often posted by both disgruntled ex-employees and competitors. Quite frankly, that is just what we have here.

If there was a missing fact or piece of information that was costing you a significant amount of money now or that would cause a significant problem or cost in your future, when would you want to find out about it? Today? 5 or 10 years from now? Never? If that fact or piece of information was a must know fact, would you agree you would want to know about it prior to making any type of financial decision, especially one that put your money at risk?

Many times folks don’t have a process to filter out myths and misconceptions and help them find out the must know, critical facts to make logical decisions for their future. Don’t let an ex-employee of ours or a competitor make your decision for you. The reason why they are doing this modern day school yard bullying is because they choose not to work by our standards. Go to our website or call us to discuss.

We’re facing a dramatic change in America. This change will affect your future tax issues, healthcare issues, and risk exposure. Nobody thought the economy, wall street, and the housing market could falter as they have and understanding your risk exposure will be more important than ever.

The class struggle will not be between the rich and the poor, but between the informed and the uninformed. The informed retiree will survive and perhaps thrive in the new economy. The uninformed will be burdened with higher taxes, expensive healthcare options and risks that could devastate them.

This dramatic change in our country makes it of paramount importance for you to go through our no obligation 3 Step Review. It is more important than ever to discover what issues you may not be addressing that could cost you or your heirs significantly in the future.

I predict that there will be more postings by the same two types of individuals, ex – employees and competitors who fail to meet both of our ethical and standards test, because we are not going to waiver on what we do. Don’t make your decisions based on myths, misconceptions, opinions or missing facts? Call us today at 508.388.7175

NOW TO THE ORIGINAL REPORT THAT WAS FILED

--------------------------------------

Jeff Cutter Cutter Financial Group Jeff Cutter Ripped off my family Falmouth, Massachusetts

I bought a health inusrance policy from Jeff Cutter a few years ago, and now I am getting fined by the State of Massachusetts for not having a REAL health plan. This person sat in my house with me and my wife telling me that this Midwest Health Insurance plan was the best insurance plan ever and would cover everything. Now I find out it does not even meet the standards thsat the state has. So what does that mean? Not only have I paid for a plan for a few years, but I owe the state several thousand dollars now. And of course every time I call him I do not get a call back. What a crook. Do not buy anything from this person

This report was posted on Ripoff Report on 09/08/2012 07:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Jeff-Cutter/Falmouth-Massachusetts-/Jeff-Cutter-Cutter-Financial-Group-Jeff-Cutter-Ripped-off-my-family-Falmouth-Massachusett-938334. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 7Consumer 2Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

Once again he tries to get out of it...

AUTHOR: Former Agent - ()

Wrong, Jeff.  It is the correct company, and people that used to work with you at UGA still remember.  Anyone reading this, please feel free to do a search for "Jeff Cutter Insurance" and literally try to find anyone else that matches.  

Do not let J-J-Jeff Cutter try to f-f-fool y-y-you.  Cutter Insurance Group & Cutter Financial Group are not businesses you want to work with...period. Lots of smiles, lots of "you are the best big fella", lots of "just happy to see your pretty face". But in the end, good luck trying to succeed with him.  So obviously there are others that have posted here that have worked with him.  I personally would live to hear from more.

 

 

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#2 REBUTTAL Owner of company

Wrong Company

AUTHOR: JeffC - ()

You have the wrong company.  The people you are tying to find, unfortunately for me, have the same last name as me.  We have never, will never, loan money.  We provide financial solutions such as retirement, income, estate, investment, and wealth planning including very high net worth individuals.

We have had others, like yourself, call our office with the same misunderstanding as you have.  We refer them to the Attorney General.  Feel free to call my office at 508.388.7175 and they can give you that number.

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#3 UPDATE EX-employee responds

He can say whatever he wants but...

AUTHOR: I know him well - ()

Jeff Cutter and his wife Jill Cutter spend a lot of money on advertising...why?  Because the people that know him know that he is a crook through and through.  How do I know?i I worked with him as well in Norwood, and know him quite well.  Despite what he will post, you can't identify who you are because he will slIce your tires like the lady in Fall River.  But the fact is that he is all about himself making money and do not be fooled about anything else this person says.  He is even fine with people making money that work with him, as long as they do not make as much as he does. He even has one or two cronies that buy into his BS, but they somehow never manage to make money, yet despite his excuses to the contrary, he does.  Seriously, if you end up being a crony and read thithou will not even thnk about it, because he is good at what he does...swindling.

one story I can share is that he made agents that worked with him at InSphere buy a program called Salesdialers with Gary Prado and later people found out that he was getting kickbacks from there.  He would make his agents buy leads from lead companies such as NetQuotes directly through him so that he could have the leads and have first crack at them.  Then he would resell them to agents without NetQuotes knowing. No matter what he did, he made sure that he only made the money.

Here are some of his famous quotes:

"You were always one of the good guys."

"Hey Big Fella"

"I would never lie to you"

If you unfortunate enough to get sucked into this realm of darkness, just note that you will not ever, ever, ever, be able to actually find a single person that has ever been successful working with Cutter Financial Group Or Cutter Insurance Group (They go by both to help out their Better Business Bureau listing as one has a bad rep so they changed the name).  In fact, right now, they consist of Jeff Cutter, Jill Cutter, and another guy in the office named Frank Defrancesco who has been bankrupt and does not even have a college degree selling financial advice.  Frank claims to have learned how to do wealth management and financial planning the "organic way" or something to that effect because he does not have the credentials to back it up.

Not many people read this stuff, but all you have to do is do a little research on this person to learn who he is.  Do a FINRA search, check his background.  Call the state.  You should find that he has been in a lawsuit with every company he has worked with in his life.

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#4 UPDATE EX-employee responds

Me too

AUTHOR: Leif - ()

Yes - The Cutter Group also screwed my family out of a ton of money.  He talked me into getting a PayDay Loan to help my financial solution.  I ended up with a lot of debt and he does not do anything to help me nor return calls. Do a search for Cutter Group and you will see tons of scams by this company.  Looks like this company represents itself as a wealth advisor but instead they are a company out to take all your money and has no ethics.  
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#5 UPDATE Employee

Wrong & Shameful

AUTHOR: Elliot - (United States of America)

Here is the REAL TRUTH about Jeff Cutter with Cutter Financial Group or Cutter Insurance Group, or whatever else name he is trying to go by these days.

I also know Jeff Cutter and worked with him in Norwood, MA.  It is so funny to see himself posting information about himself above, but that is par for the course. Anyone that knows Jeff knows that he always uses the term "one of the good guys" and therefore knows that he posted the above.

He is not ethical and he does not do what is best for his customers.  Proof - he harassed a customer around 2003 to the point that he had to serve a pre-trial probation!  Don't believe me?  Call over to the Fall River court house and you can see that he also had charges filed for Witness Harassment!  Is that an "ethical person" that does the best fr customers?

He made tons of money off lying to his customers and HealthMarkets, and then sued HealthMarkets claiming he was "misclassified" as a 1099 when he should be an employee.  He lied his way through all of that and then they had to settle so Jeff getss even more money even though he made hundreds of thousands of dollars selling planss that people later got fined on like the above.  Jason, you are not alone.  There are many others out there.

He also used to steal appointments from people on his team at Healthmarkets and make them pay to get the appintments back.  Jeff, don't think anyone has forgot about your work ethic!!!!

He used to talk smack about his minion wife also, about how dumb she was sometimes.  Who does that?

He got canned from Healthmarkets and was mad about it even though he basically stole deals right from guys who believed his whole spiel.

On a final note, if you ever meet this person and can get past his stutter, you will here nothing but rehearsed Tony Robbins speeches that he hacked.  If you work with him now, just take the key words he comes up with and search them and you can find the whole speech from Tony Robbins.

Mark my words, one day you will see him on American Greed.  Come on Jeff, try to respond to the above!
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#6 UPDATE EX-employee responds

Odd timing and bogus claims!

AUTHOR: Peter - (United States of America)





Well,

I can tell you that I know Jef C., and he is one of the "good guys"

out there.  I know his ethics, his

standards, and his reputation.  All of

them are top notch and his commitment for excellence is unwavering. He has

helped so many people, me one of them, that he has received National

Recognition for his achievements.  There

are no more catastrophic plans available in Massachusetts anymore.  Not because the products were bad as

Massachusetts is a VERY regulated State, but because of the company's past

mistakes.



I

would like to share a few points with you and anyone else wanting to read:



You

say that he does not call you back.  But

if you read what he writes, he actually said for the customer to call him, and

had tried to explain the scenario.  So you really don't know if the

customer and he worked out the customers issues.  Also, why wait two years to post this?  Why not go through the Better Business

Bureau, National Ethics Association and other such credible agencies who try

and come to a resolution.



I

can tell you from experience that I have sold Humana, Tufts, Harvard, Assurant,

GoldenRule, Mega, Midwest, Blue Cross, and a bunch of others.  The BS fed by the customer on this post is

the same crap I see day in and day out.  The guy "Jason" is

obviously a cheap skate who flat out does not want to take responsibilities for

his decisions. Why you people must drag this garbage on is beyond me, but

simply put, you really have no idea about any of the details here as even

"Jason" never commented back.



 



With

regards to this site, it is customary for competitors who work under sub par

standards to post crap such as this to hurt their competition.  The strategy is to post untrue statements

from many different email addresses since no one can trace them.  There are no checks and balances.  It looks to me like some competitors just

simply need to go to work and not try and drag down such a good guy.



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#7 Consumer Comment

Another Victim

AUTHOR: Jack02332 - (United States of America)

This also happened to me. I was on a Mid West plan. He did tell me it had a high deductible and I was happy enough with the plan. He also told me that I could appeal the fine and would not be fined. I was fined almost $2,100 in 2011. I tried many times to call him without a return phone call. Eventually I had another agent from Insphere help me get onto a new plan and they told me he was let go from the company on 2009 and now lives in Texas. Maybe that was why he couldn't return the calls, although the voicemail was still active.

My wife had a bad feeling about him when he was at our house. I would never admit this to her, but I should have listened. If I knew I was going to have to pay a big fine I would have just gotten better insurance.

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#8 Consumer Comment

What You Should Do

AUTHOR: HoJo - (United States of America)

Jason,

If you do a search, that is a Mega Life & Health person and Healthmarkets. They were all tossed out of the state a few years ago for some crazy things like what you are talkingg about. Misrepresentation, selling bad policies, etc. If you ever have any issues with a licensed person, it is usually best to contact the State they are in. I would think that if you do a search for "Massachusetts Insurance Licenses" or something, you could probably look him up to see if he has ever done that to someone else.
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#9 REBUTTAL Owner of company

Jason B.

AUTHOR: JeffC - (United States of America)

Jason, 

I cannot find a record of your call.  I see that you went to our website.  Our phone numbers are listed on the front page.  Please contact us with your full name, so we can help you work out any challenges you may have had with your policy.  You may call me, or any of our staff, at our office at 508-388-7175.  We stand behind the advice we give to our customers and we have helped so many folks find the right protection they deserve.  That is how we have built a solid business since 2001 on referrals from satisfied clients.  I look forward to helping resolve any issues you may have.

Best regards,
Jeff Cutter 
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