- Report: #118746
Report - Rebuttal - Arbitrate
Complaint Review: Jennifer Convertibles
Jennifer Convertiblesjennierconvertibles.com Seekonk, Massachusetts U.S.A.
Jennifer Convertibles Ripoff Poor customer service Seekonk Massachusetts
He also complained about the fact that he got lost and that he had to put together the table. He continued to insist that the table was correct. He did take the table away but left ALL the card board from my couch right up against my door. What did I pay 140.00 for ??
Then I made repeated calls to the store. I got no answer when I asked about the table. I also complained to the delivery company. They stuck up for the rude employee. I finally had to go to the store and requested that the table be cancelled. Still I got no answer as to whether my account would be credited. All the while , the store never told me they would grant my request. Two days later I was told I would receive a credit. I still have NO paperwork to prove this.
The employees, while never rude, were not receptive or supportive. The customer service stinks . I will Never shop here again. The worst part is that I had to pay ahead for delivery so I couldnt even stop the check.
Cranston, Rhode Island
This report was posted on Ripoff Report on 11/18/2004 06:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jennifer-Convertibles/Seekonk-Massachusetts-02777/Jennifer-Convertibles-Ripoff-Poor-customer-service-Seekonk-Massachusetts-118746. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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