- Report: #162965
Report - Rebuttal - Arbitrate
Complaint Review: Jennifer Lutke Of Jennifer's Boutique
Jennifer Lutke Of Jennifer's BoutiqueJennifersBoutique.com Kalamazoo, Michigan U.S.A.
Jennifer Lutke Of Jennifer's Boutique ripoff, ignores cutomers, never received merchandise Kalamazoo Michigan
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On 6/29/05 I replied, "Hello, I still have $24.95 in credit from your previous store that I would love to apply towards a purchase from your new store if that's possible." Ms. Lutke replied the same day: "You have received a gift certificate from Jennifer's Boutique. You can use the gift certificate whenever you are shopping at our store within the duration specified. You are entitled to a reduction of $24.95 from the total amount of your purchase at our store when you use this gift certificate...It is easy to use your gift certificate. Just enter the gift certificate ID listed above when adding items to your shopping cart and your discount will be applied automatically."
I ordered an item and received confirmation of this order on 9/9/05. Though I sent e-mails about my order to Ms. Lutke on 9/21/05 and 10/5/05, I never heard from her, nor have received my order.
I've filed a complaint with the Internet Fraud Claims Center for unreceived goods. I sent Ms. Lutke an e-mail, telling her as much, and still have never heard from her.
Virginia Beach, Virginia
This report was posted on Ripoff Report on 11/02/2005 05:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Jennifer-Lutke-Of-Jennifers-Boutique/Kalamazoo-Michigan/Jennifer-Lutke-Of-Jennifers-Boutique-ripoff-ignores-cutomers-never-received-merchandise-162965. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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