• Report: #803292

Complaint Review: Jersey City Ford Lincoln Mercury

  • Submitted: Wed, November 30, 2011
  • Updated: Mon, February 20, 2012

  • Reported By: EN — Maspeth New York United States of America
Jersey City Ford Lincoln Mercury
740 Route 440, Jersey City, NJ 07305 Jersey City, New Jersey United States of America

Jersey City Ford Lincoln Mercury Jersey City Ford shady deceitful liars lacking ethics, business practices, and professionalism Jersey City, New Jersey

*Consumer Comment: There Is NO Case Here Except For Stupidity

*Consumer Comment: Looking to file a lawsuit against JCF

*Consumer Comment: This is what happens...

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Jersey City Ford sold us two vans on which they had received half their value by certified check. The vehicles arrived the following night after 10pm instead of 7am that morning. The contracts for the vehicles were brought at that time instead of given to the person that signed them. During their review, it turned out that we got ripped off for more than $12,000 altogether on those contracts, however because they were signed, the dealer had assured as that it's too bad. What is too bad is that the person doing the original negotiations was held at the dealer for more than 6 hours and was unable to stay during the signing of the contract and the person responsible was told that they had been reviewed and to speed things up all he needed to do was to SIGN.

Jersey City Ford refused to talk to us or cancel our contracts even when we were in the 72-hr grace period. After that period, they made us sign another letter saying that they can't change anything on the contracts, but are willing to give us a partial refund on their profit from the extended warranty.

At that time they were also to revise the contracts accordingly with the refund and send it for processing to Ford Credit so that we don't get excessive monthly charges. None of that has happened, in fact, Ford Warranty had advised our company that the warranty can be cancelled at any point in time and that that information was in the contract...if we only received it. It turned out that we are missing 15 undisclosed pages of the contract which listed all the terms and conditions and which should have been disclosed prior to signing.

Therefore, we initiated the cancellation of the entire warranty on both vehicles only to find out that only one warranty was registered on one vehicle (We were charged $3,500 on each vehicle and the actual cost of the warranty as per another dealer should be $1,800).

We have now involved a lawyer in this situation, as Jersey City Ford is ignoring all our forms of communication and is not cooperating with anything including the refund of warranty which has already been cancelled through Ford Warranty and revision of contracts to exclude the warranty and all the other rip-off items. We were also supposed to receive a refund of the difference in dmv registration costs and have not heard anything at all. To this day, we are paying the monthly payments from the original rip-off contract which we are not in possession of as it was taken away by Jersey City Ford at the time of signing the other deceitful letter and no one has contacted us since mid-October regarding this case. There are other details to the story that would make anyone sick to their stomach, however let's just keep it short and sweet.

This report was posted on Ripoff Report on 11/30/2011 12:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jersey-City-Ford-Lincoln-Mercury/Jersey-City-New-Jersey-07305/Jersey-City-Ford-Lincoln-Mercury-Jersey-City-Ford-shady-deceitful-liars-lacking-ethics-bu-803292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

There Is NO Case Here Except For Stupidity

AUTHOR: Jim - (USA)

They have a signed contract which states the buy agrees to ALL the terms. All they need to do is present that as evidence and its over and the lawyer makes easy money. Secondly, where do you get this idea there's a 72 hour cooling off period? If its not in the contract or covered by state law there is none. You never ever sign any contract without reading it first. To do so, guarantees a free entrance into the funny farm! No...I don't work for them.
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#2 Consumer Comment

Looking to file a lawsuit against JCF

AUTHOR: JustMe - (United States of America)

Hey, hows it going ? I read your comment and I agree strongly and I had a somewhat similar problem as yourself and I am in the middle of gathering and contacting everyone who has ever been burned by Jersey City Ford and will join me in joint lawsuit. Please contact me so we can touch base if  you are interested. Thanks

Jay
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#3 Consumer Comment

This is what happens...

AUTHOR: Flynrider - (USA)

   When you sign contracts without reading them.  Since the wording of a contract states that by signing you agree to whatever it says,  you are generally held to those terms.   Written contracts take precedence over anything you were told, which is why it's imperitive that you read them.

What is too bad is that the person doing the original negotiations was held at the dealer for more than 6 hours and was unable to stay during the signing of the contract and the person responsible was told that they had been reviewed and to speed things up all he needed to do was to SIGN. "

  Who thought this was a good idea?    First of all, it does not take six hours to negotiate a purchase.  Dealers do this deliberately to wear you down and get you to sign things without reading them.   See how well it works?  If you aren't close to a final price after an hour, it's time to get up and leave.  You're being set up.    Why customers put up with these ridiculous dealer antics is beyond me.

  What you describe would likely happen at any car dealer.   These tactics are common in the industry.   In the future, just remember that they can't pull one over on you unless you help them.
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