- Report: #984406
Report - Rebuttal - Arbitrate
Complaint Review: Jersey City Ford
Jersey City Ford740 Route 44, Jersey City NJ Jersey City, New Jersey United States of America
Jersey City Ford BAIT and SWITCH ! Car scams Jersey City, New Jersey
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I had worked with the internet sales team for weeks on a new car. Each time I was told they were still working on it and getting me a quote etc. It literally took 2.5 weeks to finally get someone to give me the information I needed.
On a saturday afternoon I followed up and they told me they had the car I wanted (including all the options) provided me a vin # and told me to come down to sign and drive. They gave me a good price on the car so I dropped everything and headed down to their dealership with my 2 year old. I am literally 15 minutes from their dealership.
I drove down there and from the time I was on the phone to the time I got to them took no longer than 15 minutes but when I get there.... GUESS WHAT. The salesperson tells me.. THEY JUST FINISHED selling the car to someone else...
SO I asked them to point out the buyer to me.. that when they started to fumble and change their story.. then it was well they just left they are not here they are coming to pick the car up tomorrow.
Then the sales manager comes over to try and "FIX" the situation and ends up telling me they actually sold the car to an employee and his family member and can't share that info... can any smell a GOOD BAIT ANS SWITCH???
So the only option he could give me was a similar car which they would have to pull form another dealer from me but it would cost me an additional $750 above what they quoted me on the phone. After having spent 45 min trying to get this resolved I gave in and agreed... but they couldn't be happy with the extra $750 they scammed me on.
When we went to write up the lease they started to give me the old well the incentives are different now story so there is an additional $500 charge because of incentives not being available...
I spent 2 hours at the dealership with a frustrated 2 year old... and had to leave without the car... TALK ABOUT SCAM ! ! Bait and Switch ! ! be careful with these guys.. go in informed or they will add charges to your invoice . VERY SHADY!!!
This report was posted on Ripoff Report on 12/19/2012 11:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Jersey-City-Ford/Jersey-City-New-Jersey-07030/Jersey-City-Ford-BAIT-and-SWITCH-Car-scams-Jersey-City-New-Jersey-984406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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