- Report: #1141698
Report - Rebuttal - Arbitrate
Complaint Review: JessyJadeBag
JessyJadeBag JessyJadeBag FRAUDULENT A** B****! She CLAIMS that she's honest and has integrity but she is pack full of lies! DON'T BUY BAGS FROM HER! AVOID THIS WEBSITE! Online-Based Internet
*REBUTTAL Owner of company: you can all see why i could not accept her order
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Okay so firstly, I found "Jessy" from youtube. I saw her youtube videos and thought to myself, "Wow! She SEEMS to be a little more trustworthy than I would think of a rep/seller to be." Simply because it's rare to find actual videos of bags and sellers in the videos showing their face. Moreover, this made me believe the bag was what I would be receiving, because it's not a picture off the internet that the owner is presenting to the customers. This is her own merchandise.
Anyways, I noticed her email and website information and took advantage of that by emailing her and checking out her website. I was astonished by the plethora of goods she had on her site and saw how nice they APPEARED to be. Silly me, I got overly excited and said, "I want this bag! I want that bag! I want it all!" I even wanted to get my family member a bag too. Jessy emailed me only one time saying, "Thank you for being interested in my site. You are welcome to shop around...for anymore info please contact me at this email." I have sent her a total of 13 emails over the course of 2 weeks and she STILL HAS NOT REPLIED! In her videos, she stated that she would get back to her customers AS SOON AS POSSIBLE! 2 weeks is ridiculous if you ask me. Even 48 hours is ridiculous, let alone 2 WEEKS! But I believe that it was a sign from the most high that she didn't email me back about the western union info. Because within those 2 weeks, I noticed some alarming things. #1)
JessyJadeBag does NOT do refunds. So you will pay her like $200-$600 on a bag that could look like the authentic or on a bag that is an obvious fake or she could chose to not send it AT ALL. #2) The next red flag that was brought to my attention was how EVERY review on her site had 5 star ratings on it. At first I was like, okay maybe her bags are just that good. But after the poor customer service I received, I was like "this cannot be right!" Especially because, I saw REAL reviews off of her website that she claims is so perfect. I saw a review of this girl who's friend bought a Celine tote from Jessy and the quality of the leather was sub-par. It was too shiny, and the customer said she was highly disappointed. If you don't believe me...just google it. They posted pictures too. #3)
The next red flag was, what I have already mentioned. The fact that I was waiting on a reply to my 13 emails for 2 weeks. #4) Some consumers on her website have put 5 stars on their reviews but others would be a mixed review...for example (one customers review reads): "As others have said, the shipping was longer than expected but it was worth the wait." This shows that shipping is also a problem. #5) Another thing that made me want to avoid JessyJadeBag at all costs was when I read another review of her company on this very site..RipOffReport.You guys can check it out for yourselves. It was reported by Cookie02128 from Maryland. They stated their honest experience with JessyJadeBag, saying how it took the company a while to finalize the order because of many different excuses that Jessy made up. At this point, I knew that it was too good to be true. Jessy is full of bullshit. With her fake "nice girl" accent on youtube.
I urge everyone that is reading my review to look at Cookie02128 's review on RipOffReport. Jessy even commented on Cookie's review and she was so rude. She knows nothing about customer service. BOTTOM LINE: She neglects her customers emails, sends them non-refundable items, deceives the consumer into thinking her site is picture perfect with her 5 star ratings on 100% of her reviews, she does not and will not email you back in a timely manner, and it appears that the only time you can get this FRAUDULENT woman to reply to you, is not on email, but on RipOffReport when you are sharing your horrible experience with her. I am glad that I did not get the Western Union Info from her because now I can spend my hard earned money elsewhere. Everyone should look up reviews OFF OF WEBSITES before making a purchase because obviously the owner of the site is going to convince you that her merchandise is GOLDEN when it's s**t covered up in spray-painted gold. Do not be deceived by her.
You know what I think is funny out of this whole situation though? The fact that I believe she will reply to this review I am posting, after refusing to reply to my 13 emails. B****, I dare you to reply. If you replied in the first place, maybe I wouldn't be writing this d*** review. What kind of a business are you running anyways? If this is your so-called livlihood, THEN DO IT CORRECTLY! You blonde-headed b****, I hope the feds catch you.
This report was posted on Ripoff Report on 04/25/2014 10:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/JessyJadeBag/internet/JessyJadeBag-JessyJadeBag-FRAUDULENT-A-B-She-CLAIMS-that-shes-honest-and-has-integ-1141698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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