- Report: #856271
Report - Rebuttal - Arbitrate
Complaint Review: Jetz Services
Jetz Services220 East Taylor Street Colorado Springs, Colorado United States of America
Jetz Services Ron Summers Terrible Experience, This Company Colorado Springs, Colorado
*UPDATE EX-employee responds: Inside tip about contract
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About 18 months after purchase, I asked about the terms of the lease. Their answer? "Oh, well, it autorenewed, and this new contract expires 5 years from now"
Five years? There's nothing so good about this company that would mean I want to commit 5 years to them. I asked if we could reset to a 1 year lease, with a 1 month termination. Ron Summers, the impolite chump from Jetz, responded "Can't go back in time. Sorry!"
I tried to be reasonable. I tried to explain that there was no company that I was so dedicated to that I wanted to sign a 5 year contract, especially for an antiquated coin laundry machine that looks like it could be purchased off Craigslist for $50. Their position was - I should have looked at the contract that came with the property. Which is fair - but refusing to negotiate a new lease with a new owner? Locking the property into a 5 year contract that runs on negative-option continuity - meaning, the client has to say "GO AWAY" a quarter of a year before the lease expires in order to modify anything? Well, maybe some people enjoy that - I don't.
So - if you like getting locked into half-decade contracts, that have negative-option autorenew clauses that go 3 months out, then make sure to pick Jetz Services.
This report was posted on Ripoff Report on 03/19/2012 02:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jetz-Services/Colorado-Springs-Colorado-80907/Jetz-Services-Ron-Summers-Terrible-Experience-This-Company-Colorado-Springs-Colorado-856271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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