- Report: #118889
Report - Rebuttal - Arbitrate
Complaint Review: Jevene
Jevenewww.jevene.com Nationwide U.S.A.
Jevene ripoff All in all, for a free sample of cream I didn't like, I am paying a total of $24.89 Tarzana California
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I signed up for a free sample of Jevene skin cream which they immediately took $7.95 out of my account for shipping. Once I received the sample, 2 weeks later, they immediately took out another $57.90 from my account and shipped another bottle before I had time to try the first one.
I didn't like the product and cancelled but the 2nd shipment was already on they way. I had to return the product unopened once it arrived. When my account got credited the money back, it was only $42.46; having a difference of $15.44.
When I finally got through to Customer Service, I was told that $7.95 was for shipping and there was a 15% "restocking fee". When I sent the package back, it costed me only $1.50 with the US Postal Service.
All in all, for a "free" sample of cream I didn't like, I am paying a total of $24.89. In my opinion, I think that's a pretty expensive "free" sample.
Elizabeth, New Jersey
This report was posted on Ripoff Report on 11/19/2004 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jevene/nationwide/Jevene-ripoff-All-in-all-for-a-free-sample-of-cream-I-didnt-like-I-am-paying-a-total-of-118889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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