- Report: #1005000
Report - Rebuttal - Arbitrate
Complaint Review: Jeves Pet Care
Jeves Pet Care550 ridout apt 19 London, Ontario United States of America
Jeves Pet Care Jeves, Jeeves, JPC, Jeve THAT PLACE MAKES ME SICK THEY RUINED MY VACATION London, Ontario
*REBUTTAL Owner of company: False Review
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I saved up money for years to take my daughter on her first trip on an airplane and she was soooo excited so like a month in advance i had them come for there free meet and greet and showed them everything where everything is and that. and we booked our time for when they would come take care of our golden retrievers and then they upselled for a in home so i would pay someone to stay there which sounded good cause my girls would get excellent care even though it was crazy expensive but i saved up and wanted my daughter to have a good trip.
so everything was set up and ready. they said they would text me when they would arrive. we arranged so that they would arrive just 30 minutes after we left so my girls wouldnt be alone for too long and be sad we were leaving cuz they noticed our bags and stuff. so we had to go to toronto airport, so 30 minutes after at the time they arrive... still no text and no sweat cuz they said they would be aprox 15 minutes late or early. so an hour goes by still nothing. we get to toronto after 2 hour drive still nothng so i call them. he ignores my call so i start stressing out omg are my girls going to be taken care of can i trust this guy. NO YOU CANT TRUST HIM
he said he forgot to mark it down or somthing and double booked or something. some lame UNPROFESSIONAL EXCUSE. so what can i do last minute? my family and friends couldnt help. so what did we do? cant leave my girls alone for a week. so we couldnt go. My daughter was SOOOO UPSET and so mad at me and mad at that JACKA**, JEEVES
my daughter and i learned the cold hard lesson that you cant trust or rely on people. even if you offer them money for their service! i cant believe he is running a business like that. i cant beleive he pretends to like animals he is just out for money and screwing people over.
i never got a refund for my trip. all that money saved wasted
so mad, but i see other people have horrible things to say about him so i guess im not the only one. its dispicable what he did to us.
This report was posted on Ripoff Report on 01/28/2013 04:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jeves-Pet-Care/London-Ontario-/Jeves-Pet-Care-Jeves-Jeeves-JPC-Jeve-THAT-PLACE-MAKES-ME-SICK-THEY-RUINED-MY-VACATION-L-1005000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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