- Report: #1053971
Report - Rebuttal - Arbitrate
Complaint Review: Jewel Be Mine
Jewel Be Mine sent wrong item, lied about product ordered, blocked my email Internet
*Author of original report: Conclusion
*Author of original report: response to rebuttal.
*REBUTTAL Owner of company: WE DID SEND THE RIGHT PRODUCT!
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A family member ordered a bracelet for me in gold for my birthday... My birthday was 2 months later, upon opening it, it was in silver and looked bent. I looked up companys website, they have no contact info on website. I then had to look them up on facebook to get a working email address.
After emailing them, they said no exchanges or returns after 14 days, even though they sent wrong product. They then blocked my email address from correspondence with them. Make sure to read fine print on their website, they actually have a place on there that says if you order a product, they can send you a similar product and not the one you actually ordered. These people are crooks!
This report was posted on Ripoff Report on 05/26/2013 09:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Jewel-Be-Mine/internet/Jewel-Be-Mine-sent-wrong-item-lied-about-product-ordered-blocked-my-email-Internet-1053971. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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