Jewelry Box Direct sales / customer relations rep. Marie Ordered and paid for a jewelry armoire as an anniversary gift for my wife. Received a broken box with a broken lid. Spent days to get someone to answer my numerous emails and phone calls. Was sent a broken replacement and again it took two weeks for someone to respond to my messages. Spoke with Marie who told me she would send several gifts to compensate me for the matter. She didnot send them and ignored several weeks of my messages. I finally tricked her to answer my call and she told me she was homeless and had no time to resolve my issue, she needed to enroll her daughter in school. ???? Six months have passed and it is obvious they ripped me off. Stay clear of this company. Internet Calif. ???

Paid for an expensive jewelry box as an anniversary gift.  A broken one was shipped.  It took weeks for someone to answer the numerous messages I sent via email and phone.  That resulted in another broken item being sent.  Several more weeks passed and a rep named Marie said she would provide several gifts as compensation for the inconvience. She never sent them and ignored all the follow up messages I sent.   Finally,  after tricking her,  I was able to contact her by phone and she told me she was too busy taking care of her personal issues to deal with me.  She said she broke her finger and got kicked out of her home.  She was trying to enroll her daughter in school and had no time for customer complaints.   Six months have passed and although they kept my money,  this matter has not been resolved.

Peiople should steer clear of this company.