• Report: #851344

Complaint Review: Jewelry Exchange

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  • Submitted: Fri, March 09, 2012
  • Updated: Fri, March 09, 2012

  • Reported By: akarras — Schaumburg Illinois United States of America
Jewelry Exchange
501 East St. Charles Road Villa Park, Illinois United States of America

Jewelry Exchange Didn't return the ring that I gave them Villa Park, Illinois

*Consumer Comment: Your Ring...

*Consumer Comment: Prongs

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I purchased a diamond from here back in March, I had it set in my mothers setting, I was not happy with how it was set.  It was too low.  I dropped it off and left it to have a new head put on it.  When I picked it up it didn't look quite right to me, it is a tiffany setting.  But there wasn't much I could do. 

I was just looking through pictures and found a picture of the original ring and I was right the ring was switched, due to the fact that the sentimental value of this item is priceless and I am extremely upset with the fact that my Mothers ring is gone.

This happened in March of 2010, I have been going back and forth with them and their response is for me to go and spend more money on a setting I like.  I really want to start a class action lawsuit against them and would like anyone interested in being involved to contact me.  

This report was posted on Ripoff Report on 03/09/2012 02:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jewelry-Exchange/Villa-Park-Illinois-60181/Jewelry-Exchange-Didnt-return-the-ring-that-I-gave-them-Villa-Park-Illinois-851344. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

Your Ring...

AUTHOR: tarius - ()

...actually looks better on the photo on the right. It's beautiful. They did a good job!
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#2 Consumer Comment

Prongs

AUTHOR: OnTheSidelines - (United States of America)

Your prongs on the round stone is off too, the prongs on the top where not centered, but on the 2nd picture they are.
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