• Report: #564006

Complaint Review: Jiffy Lube # 1579

  • Submitted: Wed, February 03, 2010
  • Updated: Wed, February 03, 2010

  • Reported By: Diego — Clown Grove California U.S.A.
Jiffy Lube # 1579
6011 Westminster Blvd. Internet United States of America

Jiffy Lube # 1579 Pepper Tree, Inc. Rip Off by Jiffy Lube Westminster, California Internet

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Went to Jiffy Lube at 6011 Westminster Blvd. Westminster, CA 92683 for a simple oil change. Tui, the associate, convinced me to get the $59.99 high mileage deal. I agree. Then, he said it would cost an additional $39.99 for the differential cleaning. I agreed to that. Total was going to be around $100.00.

When the work was done, I was presented with a bill of  $151.41, and I was asked to sign the invoice saying that I agreed to all the extras, including a charge for extra oil, and anti-freeze (I thought that was included in the price.). I refused to sign, since I was never told by Tui about all the extras he was going to do.

The manager named Brian was called. He agreed that I was misinformed, and deducted a mere $13.00 of my bill for the extra oil. Did not deduct the rest because the work was done.

I feel that Jiffy Lube pulled a bait n switch by quoting one price, the hitting me with a higher price of services not requested.

This report was posted on Ripoff Report on 02/03/2010 12:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jiffy-Lube-1579/internet/Jiffy-Lube-1579-Pepper-Tree-Inc-Rip-Off-by-Jiffy-Lube-Westminster-California-Interne-564006. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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