- Report: #939351
Report - Rebuttal - Arbitrate
Complaint Review: Jiffy Lube #1740
Jiffy Lube #17403311 Katella Ave los alamitos, California United States of America
Jiffy Lube #1740 FRAUD ALERT!! DOES NOT COMPLETE SERVICES! los alamitos, California
When I took my vehicle in for service the next time there were no such records in my account and the manager refused to honor the agreement. I took my vehicle elsewhere for service. This was approx in 2010-2011.
On 09/05/12 I brought my girlfriends 2010 Toyota Prius to this location for a oil change. After completing the service Oscar the customer service manager asked for payment. At the counter I asked Oscar if they had checked the fluid levels as the Coolant was well below the 'low' line that is on the coolant reservoir. He told me that they had checked all the levels and topped off anything that needed topping.After paying I went out and checked the coolant reservoir and noticed that it was still at the same level - well below the 'low' line.
Twice now have I gone in for service and the employee's at this location have not completed the tasks in which were designated within the service that I paid for. They did not honor the original 50% off my next service visit, nor did they put the notes into my account. That makes twice that I was lied to straight to my face by the employee's of this location, on top of which they have failed to provide the basic services that I paid for. Twice they have put me in a unsafe situation, leaving engine coolant levels low or non existent.
This report was posted on Ripoff Report on 09/10/2012 09:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jiffy-Lube-1740/los-alamitos-California-90720/Jiffy-Lube-1740-FRAUD-ALERT-DOES-NOT-COMPLETE-SERVICES-los-alamitos-California-939351. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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