• Report: #315083

Complaint Review: Jiffy Lube- Ithaca NY

  • Submitted: Wed, March 05, 2008
  • Updated: Wed, March 05, 2008

  • Reported By:Ithaca New York
Jiffy Lube- Ithaca NY
348 Elmira Rd. Ithaca, New York U.S.A.

Jiffy Lube- Ithaca NY Puts back old rings on oil changes! Ithaca New York

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I took my car into Jiffy Lube during the spring for a routine oil change and left thinking everything was fine. A few months later in the summer I was driving along and all of a sudden my oil light comes on. So I take the car to the dealership and my dealer tells me that there was a half hanging mummified ring on an old oil filter. Jiffy Lube changed the oil but they were too chinchy to replace the oil filter and ring (which is standard). I suspect they didnt have the one for my car even though I asked this prior to my visit. Now I had to pay over $300 for them to clean out the oil that had leaked all over the engine.

I called Jiffy Lube and they just denied any wrong doing and stated what since I was over the mileage for the next change (I am a long commuter) they werent going to help me even though I was not past the 3 month change date. The manager had no type of remorse. I took it up through the regional manager who was supposed to have investigated it. No ammends were made and I ended up eating the cost. I dont have the time to take it to small claims court but I warn everyone I know. DO NOT USE JIFFY LUBE!

Ithaca, New York

This report was posted on Ripoff Report on 03/05/2008 03:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jiffy-Lube-Ithaca-NY/Ithaca-New-York/Jiffy-Lube-Ithaca-NY-Puts-back-old-rings-on-oil-changes-Ithaca-New-York-315083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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