• Report: #997368

Complaint Review: Jiffy Lube

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  • Submitted: Tue, January 15, 2013
  • Updated: Thu, January 17, 2013

  • Reported By: Cori — Portland Oregon United States of America
Jiffy Lube
11545 NE Sandy Blvd. Portland, Oregon United States of America

Jiffy Lube Radiator Coolant Flushing gone wrong Portland, Oregon

*UPDATE Employee: Jiffy Lube International Response

*Consumer Suggestion: Beware

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I took my 99 Jeep Grand Cherokee in to get an oil change and radiator flush, which they did in aprox. 20 mins.  I took it in on the 11th of Jan and on the 14th I noticed that I had a radiator leak.  

I took it back in to have them look at it, to which they informed me that the WJ's radiator needs to be replaced every 5 years or so, that they didn't provide that service, but they could recommend me a mechanic. I'm pretty sure that when I brought to them, I had NO leaks.  They claimed it was due to a faulty radiator and there was nothing they could do about it.  Bull Sh*t!  It was fine until they got their filthy hands on it.  

My boyfriend warned me about having them do anything to my vehicle, but I have taken it to other Jiffy Lubes before and never had a problem.  I was hoping to prove him wrong but with no avail.

This report was posted on Ripoff Report on 01/15/2013 02:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jiffy-Lube/Portland-Oregon-97220/Jiffy-Lube-Radiator-Coolant-Flushing-gone-wrong-Portland-Oregon-997368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Jiffy Lube International Response

AUTHOR: Jiffy Lube Customer Service - (United States of America)

Hi there - We apologize for any inconvenience you may
have experienced. Our service centers are franchise owned so we would like to pass your feedback
along to the appropriate franchisee. Could you e-mail us at
jiffy-lube-customer-service@shell.com with your contact info, both phone
# and e-mail address?  Thanks and we look forward to hearing from you.
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#2 Consumer Suggestion

Beware

AUTHOR: John - (U.S.A.)

Personally, I wouldn't let them flush my toilet.
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