- Report: #359694
Complaint Review: Jiffy Lube
| Jiffy Lube 12208 Meridian S,
Puyallup, Washington U.S.A. |
|
Jiffy Lube Automatic Transmission Fluid is not approved by Kia Motors Puyallup Washington
*UPDATE Employee: Response to all above.
*UPDATE Employee: Response to all above.
*UPDATE Employee: Response to all above.
*UPDATE Employee: Response to all above.
*Consumer Comment: This should be moved to Jiffy Lube
*UPDATE EX-employee responds: Jiffy lube doesnt use additives
*Consumer Comment: Nothing wrong with the fluid itself
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Maybe Jiffy Lube is OK for oil changes but I am steering clear of them.
Jeff
Graham, Washington
U.S.A.
This report was posted on Ripoff Report on 08/05/2008 09:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jiffy-Lube/Puyallup-Washington-98373/Jiffy-Lube-Automatic-Transmission-Fluid-is-not-approved-by-Kia-Motors-Puyallup-Washington-359694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Response to all above.
AUTHOR: Anonymouslubetech - (U.S.A.)
SUBMITTED: Monday, June 29, 2009
Also, the machine's that we use at this particular location do not use an independent pump to circulate the transmission fluid, they use the vehicles transmission pressure.
The most likely (and like I said, this is from an "insider") explanation is that the additive was forgotten by the technician who serviced your transmission. This kind of thing happens all too frequently. Good luck getting the manager to admit that, though.
Jiffy Lube likes to overwork, underpay, and mistreat their employees. We are pressured to keep our "ticket average," the average dollar amount spent by the customers, as high as possible, all while rushing the cars in and out as quickly as possible and increasing the number of vehicles serviced per day.
Many of the workers at my location, myself included, have been pushed to our limits. Some of my coworkers, unfortunately, have allowed themselves to become sloppy with customers cars.
I wish you the best of luck in getting your vehicle taken care of. If I had any specific information as to the responsible technician I'd be more than happy to help you out.
#2 UPDATE Employee
Response to all above.
AUTHOR: Anonymouslubetech - (U.S.A.)
SUBMITTED: Monday, June 29, 2009
Also, the machine's that we use at this particular location do not use an independent pump to circulate the transmission fluid, they use the vehicles transmission pressure.
The most likely (and like I said, this is from an "insider") explanation is that the additive was forgotten by the technician who serviced your transmission. This kind of thing happens all too frequently. Good luck getting the manager to admit that, though.
Jiffy Lube likes to overwork, underpay, and mistreat their employees. We are pressured to keep our "ticket average," the average dollar amount spent by the customers, as high as possible, all while rushing the cars in and out as quickly as possible and increasing the number of vehicles serviced per day.
Many of the workers at my location, myself included, have been pushed to our limits. Some of my coworkers, unfortunately, have allowed themselves to become sloppy with customers cars.
I wish you the best of luck in getting your vehicle taken care of. If I had any specific information as to the responsible technician I'd be more than happy to help you out.
#3 UPDATE Employee
Response to all above.
AUTHOR: Anonymouslubetech - (U.S.A.)
SUBMITTED: Monday, June 29, 2009
Also, the machine's that we use at this particular location do not use an independent pump to circulate the transmission fluid, they use the vehicles transmission pressure.
The most likely (and like I said, this is from an "insider") explanation is that the additive was forgotten by the technician who serviced your transmission. This kind of thing happens all too frequently. Good luck getting the manager to admit that, though.
Jiffy Lube likes to overwork, underpay, and mistreat their employees. We are pressured to keep our "ticket average," the average dollar amount spent by the customers, as high as possible, all while rushing the cars in and out as quickly as possible and increasing the number of vehicles serviced per day.
Many of the workers at my location, myself included, have been pushed to our limits. Some of my coworkers, unfortunately, have allowed themselves to become sloppy with customers cars.
I wish you the best of luck in getting your vehicle taken care of. If I had any specific information as to the responsible technician I'd be more than happy to help you out.
#4 UPDATE Employee
Response to all above.
AUTHOR: Anonymouslubetech - (U.S.A.)
SUBMITTED: Monday, June 29, 2009
Also, the machine's that we use at this particular location do not use an independent pump to circulate the transmission fluid, they use the vehicles transmission pressure.
The most likely (and like I said, this is from an "insider") explanation is that the additive was forgotten by the technician who serviced your transmission. This kind of thing happens all too frequently. Good luck getting the manager to admit that, though.
Jiffy Lube likes to overwork, underpay, and mistreat their employees. We are pressured to keep our "ticket average," the average dollar amount spent by the customers, as high as possible, all while rushing the cars in and out as quickly as possible and increasing the number of vehicles serviced per day.
Many of the workers at my location, myself included, have been pushed to our limits. Some of my coworkers, unfortunately, have allowed themselves to become sloppy with customers cars.
I wish you the best of luck in getting your vehicle taken care of. If I had any specific information as to the responsible technician I'd be more than happy to help you out.
#5 Consumer Comment
This should be moved to Jiffy Lube
AUTHOR: Aaron - (U.S.A.)
SUBMITTED: Friday, December 26, 2008
I love how people blame the wrong people on here time and time again.
#6 UPDATE EX-employee responds
Jiffy lube doesnt use additives
AUTHOR: Goose702 - (U.S.A.)
SUBMITTED: Tuesday, November 25, 2008
#7 Consumer Comment
Nothing wrong with the fluid itself
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Wednesday, August 06, 2008
The real culprit for your tranny iisue is the way JL does their transmission flushes. They use a machine that provides it's own pressure, and thus damages the tranny pump if it's already marginal. The machine that everyone should use is one that relies on the tranny to provide the pumping action, such as the BG Fluid Transfer unit.
KIA is wrong about what caused the problem. If it was simply the wrong fluid, adding the additive would correct it. Have a competent shop check the pump.

