- Report: #746141
Report - Rebuttal - Arbitrate
Complaint Review: Jim Strickland Hardwood Flooring
Jim Strickland Hardwood Flooring10631 Geraldine Road, Garden Grove, California United States of America
Jim Strickland Hardwood Flooring Hardwood floor redo gone bad Garden Grove, California
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They had to be redone. We were very understanding even though that meant we could not move back in for another week. During this time the crew had stored my solid, wood desk outside on the deck and it rained. They covered it, but their cover leaked, my desk warped and the finish came off. They did a half-baked job of fixing it. The varnish peeled off a few weeks later. They missed entire sections of the floor, leaving it rough. Then a bottle of scented oil dropped on the floor and leaked underneath and stained a large section. Jim said that should not have happened if it had been properly sealed and that he would fix it. During this entire time we were extremely patient.
With the redo, with the desk, the unfinished sections and the stain. We understand things happen and as long as Jim fixed the problems we were fine. We never heard or saw him again. We called and called and called but he never returned our messages. We even left messages saying if there were an illness in the family we would understand, we just wanted to get the job fixed. Although most of the final job was done satisfactorily, the mistakes, the delays, the refusing to come back and fix the problems has led us to write this about Strickland Hardwood Flooring. We could not in clear conscience recommend him to anyone.
This report was posted on Ripoff Report on 06/27/2011 07:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jim-Strickland-Hardwood-Flooring/-Garden-Grove-California-92840/Jim-Strickland-Hardwood-Flooring-Hardwood-floor-redo-gone-bad-Garden-Grove-California-746141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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