- Report: #866752
Report - Rebuttal - Arbitrate
Complaint Review: Jimmy Jazz E-COMMERCE, LLC
Jimmy Jazz E-COMMERCE, LLC75 Metro Way Secaucus, New Jersey United States of America
Jimmy Jazz E-COMMERCE, LLC Late shipping, lies on their site Secaucus, New Jersey
*Consumer Comment: I am also i victim of the same company
*Author of original report: Answer
*Consumer Comment: RipOff?
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In their customer service section it said that they place an order in 1 to 2 business days. I made my order on March 28th 2012.
On March 31st I still haven't got a letter from them so I posted a question on their site asking about my order and saying how bad their service is.
As it was Saturday I wasn't expecting for a reply the same day and it was a right thing to do. Because I have got a reply on Monday, April the 2nd.
It said - Your order is currently in the warehouse and is being worked on. Once it is shipped you will receive an email with tracking information.
So it still hasn't been shipped. Reminding you - their site said I would have to wait for 1 to 2 business days and it's already been day 6!
Finally I have got a letter on April the 3rd saying that my order has been shipped. And it had a tracking number for my order so I would check it out on FedEx's site.
So I did and it always was an invalid number. However, I have got my order on April the 8th.
And I found out that the information about the product I ordered was a lie. I ordered a pair of shoes, as I said in the very beginning of my poem.
And those shoes were supposed to be made of genuine leather, as it said on the jimmyjazz.com.
Well, it wasn't a genuine leather, it was fake and looked cheaper than it did on the picture.
For your information it is a huge deal for me to wear genuine leather shoes. From fake leather my feet start smell bad, so I don't wear fake leather shoes since I can pay for good shoes on my own.
If I knew it was fake I wouldn't even bother you know.
So now I have those ugly shoes, that I spent so much nerves on because of their slow service. And I can't wear them, I have no right to sell this crap to anyone, and also I can't send it back because they don't worth spending money to send them back.
What I was thinking? Shoes were cheap in the first place, you can say. But there is good dealt in internet that I had luck to get before - paying a little for really nice genuine leather shoes.
In this case it was a disaster! Don't ever trust that site!
This report was posted on Ripoff Report on 04/10/2012 10:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jimmy-Jazz-E-COMMERCE-LLC/Secaucus-New-Jersey-07094/Jimmy-Jazz-E-COMMERCE-LLC-Late-shipping-lies-on-their-site-Secaucus-New-Jersey-866752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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