- Report: #1016704
Report - Rebuttal - Arbitrate
Complaint Review: Jo-Ann Fabrics
Jo-Ann Fabrics Don't Believe Their Sales Internet
Two days later I receive an email saying my dies were shipped but the order for the machine was cancelled with no real explanation. When I made the order the machine showed as in stock. If I would have known the machine wouldn't be mailed I certainly wouldn't have purchased the accessories!!!!! I emailed customer service and received an automated response that they would get back with me shortly. I sent another email a week later requesting a response. It's now been a month with no reply. Please be aware that this chain has absolutely no respect for the customer.
This is my second bad experience with this store and will no longer be shopping with them. Customers beware!
This report was posted on Ripoff Report on 02/19/2013 10:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Jo-Ann-Fabrics/internet/Jo-Ann-Fabrics-Dont-Believe-Their-Sales-Internet-1016704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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