• Report: #864226

Complaint Review: Joanne Walters, Presbyterian Apts.

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  • Submitted: Thu, April 05, 2012
  • Updated: Thu, August 16, 2012

  • Reported By: Sweet Sal — Fort Myers Florida United States of America
Joanne Walters, Presbyterian Apts.
1925 Virginia Avenue Fort Myers, Florida United States of America

Joanne Walters, Presbyterian Apts. Joanne Walters, Fort Myers Presbyterian Community, Inc. Elderly Abuse and Racial Discrimination Fort Myers, Florida

*Consumer Comment: A great injustice has been done to Joanne Walters.

*Consumer Comment: elderly abuse not true, not true

*Consumer Comment: Ft Myers Presbyterian Apts Under New Management

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Ms. Joanne Walters the Administrator for the Fort Myers Presbyterian Community, Inc. building located at 1925 Virginia Avenue, Fort Myers, FL 33901 is unworthy of the position she holds at this elderly community building.  She lacks self-control, self-discipline and is very unruly with the elderly that reside within our community building.  She looses control of her temper too often, shouting and yelling at us like we were her children, which we are not.  She verbally assaults us with her very offensive insults, and demands our obedience and submissiveness to her will.  If we don't submit to her, she threatens us with retaliation.  And believe me she will retaliate if we don't do as she says.  She will retaliate by giving a resident a ten day notice and if they don't comply they are out of the building.  She is also very discriminative by being very vocal about her not liking men.  She makes rude remarks about men that are not worth repeating.  She must have had serious problems with men in her life to speak about men in such a hateful way.  Some of my male friends walk away when she is hurling her offensive remarks, and they are too embarrassed by some of her remarks to even talk balk to her.  She also shows favoritism by giving some of her friends in the building that have been living here less time than the rest of us, things that they ask her for such as new appliances, painting their apartment, new carpet and tile, and even gifts, while allowing the rest of us to have to wait forever to get anything changed or done in the apartment.  Some of my friends have had to move out of the building because she refused to have their apartment painted when their apartment was due for a painting, didn't change the old tattered carpet or tile that needed to be changed, nor replaced the old and ineffective appliances that maintenance continues to work on, but quite never fix.  She talks down to everyone including her staff.  I know that before Ms. Joanne Walters was hired to work in this building, Ms. Nancy Allen the previous Administrator had a tender nature and demonstrated her love for us.  She didn't shout at us, or belittled us, or mistreated us in any way.  We could approach her with anything and she would give us her undivided attention.  If we approach Ms. Walters, she has very little time to attend us or to give us her undivided attention.  She will often tell us to go back to our rooms and stay out of trouble and stop demanding too much from her.  However, she doesn't do that to those she considers her friends within the building.  I believe that this is a fair housing issue and that favoritism is not supposed to be allowed in a HUD regulated building.  She gets really rude when members of our family arrive or ask her for anything.  We don't feel like we can approach her with our problems or ask her to help us in any way.  We don't know from day to day what to expect from her.  When is she willing to help us or what day she isn't willing to do so.  She flip flops constantly and we don't know what to expect from her.  Her behavior reminds me of the main character in Stevenson's story of Dr. Jekyll and Mr. Hyde.  One moment Dr. Jekyll is all sweet and nice, and then he turns into Mr. Hyde.  She acts just like that, creating unnecessary tension and fear among our residents.  Even her staff fear losing their position if they report her to upper management.  I think that anyone thinking of moving into the Fort Myers Presbyterian Community, Inc. should know what to expect before they move in.  We have contacted the Presbyterian Homes and Housing Foundation and spoken to CEO Deje Kondor and Human Relations Officer Pat McAtasney several times with very little success.  They are both Ms. Walters' friends.  We don't know whom to contact to change the hostile environment that we feel is caused by Ms. Walters' continued mood swings.  I swear she acts like she is on crack or something.  For all the above I have filed this complaint because nobody seems to want to do anything about this woman or help our community of elderly residents.  I can't afford to move out of this building as I am on a fixed budget.  Will someone help remove this woman and put someone with a good heart and a kind smile in the Administrator's office?  There used to be a young man that worked in our building as her assistant. He had a good heart and a kind smile, and he treated everyone fairly and just.  Suddenly, one day he was no longer here.  We heard that she dismissed him because she was jealous of the way the people in the building liked him.  She resented the fact that try as hard as she would she couldn't get people to like her the way they liked him.  I miss him very much.  I don't know where he is right now, but we could sure use a man like him in our building.  The acts that this woman commits against us should be investigated by HUD or Fair Housing since there are laws protecting elderly citizens against this kind of abuse.

This report was posted on Ripoff Report on 04/05/2012 07:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Joanne-Walters-Presbyterian-Apts/Fort-Myers-Florida-33901/Joanne-Walters-Presbyterian-Apts-Joanne-Walters-Fort-Myers-Presbyterian-Community-Inc-864226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

A great injustice has been done to Joanne Walters.

AUTHOR: George - (United States of America)

Gentlemen,

A great injustice has been done to Joanne Walters. Who am I to make such a statement? I am the son of Grace M..... who spent 29 happy years at the Presbyterian Apartments.

I grew up in a Presbyterian family which attended the Fort Hamilton Presbyterian Church where I was confirmed.

I was shocked and disappointed that Fort Myers Presbyterian Community would dismiss Ms. Walters based on such an evil and anonymous letter.

My mother lived 29 years at the Presbyterian Apartments and interacted with Mrs. Nancy Allen as well as with Joanne Walters. Mother organized many resident parties where she took responsibility for purchasing the necessities for the function (cake, punch, decorations, and often serving) These parties could occur not just once or twice a month, but easily over one hundred times while she was a resident.

Ms. Walters helped Mother and the other residents , guiding them and/or explaining the many programs available to senior citizens. I wasn't a resident so I didn't see everything that Joanne did but I know that she answered questions about those things that puzzled Mother and other seniors. Additionally, as Mother reached the age of 100 and her health slowly deteriorated, she called on Joanne to get her emergency assistance and to notify me when she needed to be hospitalized. ( I expect this level of assistance wasn't in the position description when Joanne was hired )

My Mother was an active participant in assisting to make Presbyterian Apartments a happy "home" to live in.

When changes were made in the rules and regulations and procedures for running the building, it was disturbing to the residents. For example, no longer being able to hire the maintenance men to do small jobs for a resident on their day off when it had been allowed in the past, and when the change was made in the public area furnishings from Florida style to heavy dark wood, no one from Presbyterian Homes and Housing Foundation was visible to explain the reason for the changes, thus Joanne Walters incorrectly became the scapegoat.

To accept a letter from an anonymous source is unconscionable. This letter is signed and the author is willing to testify to these facts. I thank God that my mother was able to live happily at Presbyterian Apartments, especially under the administration of Ms. Joanne Walters.

Yours Truly,

George M.....

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#2 Consumer Comment

elderly abuse not true, not true

AUTHOR: sandy - (United States of America)

i am writing , to say all the things that have bee said about jo anne walters are untrue,i have known her for 5 yrs. in all that time i have known her to be nothing but kind to her residents, she provides good care to them. my mother lives there, and is very happy , with the care jo anne gives, if there was anything wrong , my mother would have told me, as we are very close, jo anne has always been kind to me when i visit my mother, which, is very often. i have never, heard a harsh word from her, or has she ever shone any dicimination to anyone, and shows no favoritism,

she is always looking for things to do for them, like planning trips and crafts, she is well worth  holdig the position of adminstrotor. if you had a problem, you could go to her and , ask for help.she has never told anyone to go to there rooms, in my heart , jo anne is a thoughfull and kind person.and the residents, were lucky to have her taking care of them, its ashame the residents write all these untrue sataements, about her. they all seem happy there to me, every time i have gone there.she has never been rude to anyone or threaten them.the bulding has always looked neat and clean, the residents there need to act like adults, not children, telling lies about a person, they have known for a long time. yours truly s.t.
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#3 Consumer Comment

Ft Myers Presbyterian Apts Under New Management

AUTHOR: jvansteen - (United States of America)

Relative to the RipOff Report filed against Joanne Walters as Administrator of the Fort Myers Presbyterian Apartments, it is imperative to know that she is no longer with the company.  The Director of Operations, Deje Kondor, has been in charge of this building's operations for about the past six weeks and will continue until she finds a suitable replacement.

This writer knows from first-hand experience that much of what is stated in the subject RipOff Report is true.  However, the administration stylings of Ms. Walters as opposed to Mrs. Kondor are as different as night from day.  Mrs. Kondor has done everything possible to meet the needs of all of the residients.  She held a two-hour Townhall Meeting with over 100 residents present and answered all questions.  She has distributed surveys to all residents for their input on specific issues.  She has also incouraged residents to come to her office to address issues relative to their specific needs and interests.

This writer does not doubt that the new administer for this building to be chosen by Mrs. Kondor with hold the same values as intended by Mrs. Kondor.  Mrs. Kondor is well liked by all residents because of her professionalism, kindness and compassion.  Persons desiring to investigate making Fort Myers Presbyterian Apartsments their home may feel at ease with such a decision.
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