- Report: #1113682
Report - Rebuttal - Arbitrate
Complaint Review: Joe Hale
Joe Hale2201 E Willow Street # D369 Signal Hill, California USA
Joe Hale, National Products, Accent Awning Mats, RV Step Mats Did not pay for services Signal Hill California
*REBUTTAL Owner of company: Watch Out For Flakes
*REBUTTAL Owner of company: Joe Hale
*Consumer Suggestion: Same thing, Joe Hale rip off deadbeat
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I was contacted by Joe Hale of NationalProduct.com and was asked if I did website fixes, how much I charged... if it was by project or by the hour, normal things. He proceeded to attempt to tell me what the issue was with his website nationalproduct.com and how his rv stepmats marketing was genius because he buys the domains for each proudct rather than just adding pages. After that he proceeded to tell me all the different people he's had work on nationalproduct.com and how each of them were good bad or indifferent, I got the full history. Joe Hale talked all about "Search Engine Automization" and how he's outsmarted everyone with what he's doing and so on and so on and how he doesn't want to pay for that nonsense. Now, the issue he was having with nationalproduct.com was that his email marketing campaign wasn't working. The las guy that had done it had made a simple coding error and it was pointing to the wrong pdf. My guess would be that Joe Hale had someone doing the work, the person he hired said he was finished and Joe Hale decided he didn't want to pay for the services and cut him off (much like he did with me). So, I quoted him $150 thinking it was going to be an easier fix to chang esome links and to change some titles around, file structures, be good to go.
Nationalproduct.com is a total mess on the backend, there are files and folders in the hundreds and nothing is organized the way it should be. I proceeded to do my best to attempt to find the errors but it took some time to figure out how things were structered and that godaddy hosts their own email marketing campaigns on their server, not on the client side. Anyway, once the work was done, I contacted Joe Hale and told him the errors were fixed and I was ready to move on to the next project he had in store. He said he was going to look things over and he'd get back to me about what was next. After that weekend I never heard back from him and he changed all of his account passwords. Come to find out he'd been contacting other designers to have them continue on and do work and one of them just happened to be an associate he I know and am in contact with regularly. After confirming that it was the same Joe Hale that had contacted them, I tried several times to contact Joe Hale with no luck and he hung up on the phone when confronted about him not paying for the work that was done.
For a time, I thought it might have been something I had done, but today we got a call (Joe Hale calls from a blocked number.... talk about sketch) from a blocked number while I was with the associate who had been in contact with him. I knew right away it was him, he has a very distinct voice and I proceeded to say that it was Joe Hale. When asked about his name, he said his name was "Mark" and he was looking to make a "site on ebay" for golf clubs and accessories. The associate said, I have an expert on ebay sites with me here, let me switch you over to him. I said, "Hi Joe, this is so and so from so and so, how are you?" No response came for a minute and he said, this is Mark. I said, ok, sure. We talked business for a moment, telling me what he was after and then asked for my email so he could send me some information. He knew he'd been caught and right after that question for contact information, he hung up.
This is a warning to any designers and web development teams who come in contact with Joe Hale and/or nationalproduct.com. He is not to be trusted and he will probably not do business with you if you ask for money up front, and there's good reason he won't because he's a scammer trying to get free work. He talks and acts like he knows everything about everything but in reality, in terms of design and web deisng, he hasn't got a clue and is more of a hassle and time waster than anything. I'm just glad it wasn't more work and more money that he had skipped out on, lesson learned. He found me on yelp, so if you're listed on yelp, just be warned he might be looking to you next.
This report was posted on Ripoff Report on 01/07/2014 02:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Joe-Hale/Signal-Hill-California-90755/Joe-Hale-National-Products-Accent-Awning-Mats-RV-Step-Mats-Did-not-pay-for-services-Si-1113682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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