- Report: #1145787
Report - Rebuttal - Arbitrate
Complaint Review: Joel Dean -Black Ninja Mailing
Joel Dean -Black Ninja MailingInternet USA
Joel Dean -Black Ninja Mailing He did not deliver product which was Secret Weapon 500M Leads for cost $299.00 dollars in the Secret Weapon section of the membership section Non-U.S. - Verified Internet
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Let me explaine...
I purchase the BlackNinja Mailer for $97.00 4-18-14 this software with has a number of errors message that I could not get it to work.
So I sent support a ticket about this issue...
While waiting for my response from them I went ahead a ordered the 500m Emails thinking that this issue with the sofeware would be resolved.. I got no response even to this date..
I tried to notify them through their support form in the back office (several times) I got not response.
I also tried the accounts staff team email address in the back office. I then filed a dispute with Paypal and told them I wanted my $299.00 charged back to my credit card it took them 5 days to come up with a decision.
They could not do anything reason: they said it was an intanglable item and that i would need to contact my Credit Card Company to get a merchant charge back..
When i contacted my Credit Card Company they said they could not get my $299.00 dollars back because i agreed to the transaction and the only way they could get my money back was is "if I i did not authourize" this transation.
So as of this date the software has errors $97.00 which i can't use and I have not recieved excess to the 5m Email addresses $299.00
Please help to stop this 'fraud or scam artist..
This report was posted on Ripoff Report on 05/11/2014 05:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Joel-Dean-Black-Ninja-Mailing/internet/Joel-Dean-Black-Ninja-Mailing-He-did-not-deliver-product-which-was-Secret-Weapon-500M-Le-1145787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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