- Report: #809963
Report - Rebuttal - Arbitrate
Complaint Review: John Beck Mentoring of America/Shawn Higgins
John Beck Mentoring of America/Shawn HigginsInternet, California United States of America
John Beck Mentoring of America/Shawn Higgins They breached my mentoring contract TWICE!!!!!! Internet, California
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My first two trainging sessions were by Charlene and informative. Someone new did the third session because Charlene was "sick" and she basically went over everything Charlene had done then - OOPs! hour's up. My fourth session was by yet again a new mentor who had no idea what she was even talking about, no reference to the past sessions, no answers to my questions and again - OOPs! hour's up! I am really frustrated when I want to talk to someone about what I feel are 2 useless sessions and left a message to that effect nad no one even called back to address my issue or for the rest of my mentoring sessions.
I will admit, I was a little negligent in calling them because I now figured that I was still being billed each month so I felt I could pick up the phone and basically restart the whole mentoring sessions. I called and spoke with a mentoring representative who agreed that I could get, not all I felt I was due but, 4-5 more mentoring sessions and I signed a new agreement with the company.
No one ever called for those sessions and although I work from my home, have an answering machine and everything, I never heard from anyone until a collection agency called representing John Beck.
I spoke with and mailed letters to this company stating that twice they had failed to deliver what I had contracted for. I wanted a refund and they had to stop the collection agency and right my credit. This was April of 2011. I was never contacted by the mentoring company or this collection agency until today 12/14/2011 stating that I owed $1600.00!!!!! I had informed John Beck in April that I would not pay the then balance of $750.00 +/- and that they owed me!!!
I did try calling the John Beck phone number today to discuss this and a company called Sean (Shawn?) Higgins answered. I was told that the Mentoring of America program was "suspended last year" and when asked to clarify this, I was told by E., a SH employee representing john Beck programs, that the program simply was not for sale any longer and that Sean Higgins was supporting the Mentoring of America program purchasers. I then found out the FTC froze the assets of Mentoring of America and several other programs last year!!! I called E. back because he had stated to me that I would never see a refund after I declined his offer to get the rest of the sessions now - nearly 2 years after the initial agreement and almost a year after I gave them a second chance!
I have all the "contracts" and can prove the sessions I had and the deposit and monthly charges. I have the documentation, notes taken during the two real sessions I had (which my husband and mother sat in on as well) and copies of letters, e-mails and phone contacts to this company trying to rectify this but they insist on ruining my credit and refusing my refund. I will fight until this is cleared and I am free of this scamming company forever!!!
Hang up, change the channel, shut down your computer if John Beck anything is being advertised
- JUST DON"T DO IT!!!!!! I now have no mentoring, a collection agency and no cooperation from this company. I have a case as I am sure many others have as well - good luck to all of us! The FTC has a case open against John Beck and I encourage everyone to file these complaints as the company is not working with anyone wanting a refund!
This report was posted on Ripoff Report on 12/15/2011 03:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/John-Beck-Mentoring-of-AmericaShawn-Higgins/Internet-California-/John-Beck-Mentoring-of-AmericaShawn-Higgins-They-breached-my-mentoring-contract-TWICE-809963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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