- Report: #1095409
Report - Rebuttal - Arbitrate
Complaint Review: John Lane Tax Sale Lists
John Lane Tax Sale Lists9975 Wadsworth Pky K2-115 Westminster, Colorado USA
John Lane Tax Sale Lists Would not honor "100% refund policy for any reason". Said they couldn't find my returned paxkage, that I had mailed certified mail. Alot of double talk, stalling and finally no response at all. Westminster Colorado
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I signed up for the John Lane Tax Overbid Program. Almost immediately I realized that I did not have the computer skills to successfully apply the program. I called them and was told to send the package back in it's entirety to an address in Westminster, CO. I did this and sent it certified mail. After not hearing anythig from them, I started e-mailing them. I would get vague replies, how they were trying to locate my package, etc. then someone from "customer service"....never a name......saying the previous person was no longer there,someone would follow up, etc. Complete run around and finally said since they could not find my returned package, they could not issue a refund. Complete ripoff! Just read some of the similar complaints.
This report was posted on Ripoff Report on 10/29/2013 10:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/John-Lane-Tax-Sale-Lists/Westminster-Colorado-80021/John-Lane-Tax-Sale-Lists-Would-not-honor-100-refund-policy-for-any-reason-Said-they-1095409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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