• Report: #669132

Complaint Review: Jokers Audio

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  • Submitted: Tue, December 07, 2010
  • Updated: Sat, December 01, 2012

  • Reported By: Amburrrito — Dalton Georgia United States of America
Jokers Audio
816 Walnut Square Blvd. Suite 61 Dalton, Georgia United States of America

Jokers Audio Big Joke. Rude Service. Rip you off Dalton, Georgia

*General Comment: jokers audio in dalton is a joke!

*General Comment: Very educated and trustworthy!

*Consumer Comment: I agree with Amburrrito

*UPDATE Employee: Amburrrito's post is False.

*UPDATE Employee: Setting The Record Straight

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Jokers Audio is a huge ripoff. I spent 500 + dollars at this store. I originally bought elf everything, and an amp from them, and had them install it. Not even two days after I had it, my subs stopped working. I took it back and they replaced them saying i had blown them. Then about a week after that my sub starts cutting in and out. I take it back and they charge my 20 dollars to "fix the problem" One week later the problem is back. This has continued for months. I have went to them over eight(8) times. Still the problem has not been fixed.

They gave me replacemtn subs, which turns out to be a non known brand that is NOT as loud as my original subs. Also, the Elf Audio door speakers that I paid for, ended up also being a non known off brand that do no work at all. I have spent well over 500 dollars and nothing in my car works. The last time I went back to Jokers, he told me the installing guy thinks I am "F------" with him. Why would I want to waste my time and money? I will NOT do business with them any more, and I will be sure to tell every one I know exactly what has happened.

This report was posted on Ripoff Report on 12/07/2010 07:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jokers-Audio/Dalton-Georgia-30721/Jokers-Audio-Big-Joke-Rude-Service-Rip-you-off-Dalton-Georgia-669132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

jokers audio in dalton is a joke!

AUTHOR: Christopher Smallcorn - ()

 i spent over $2600 at the jokers audio in dalton and completely got ripped off. The prices on the things i bought were twice as much as anywhere else that sold them and they told me they were cutting me a deal lmao! I bought 2 15" elf audio subs that no longer work. A ported box that's falling apart. A 6.6 farad cap that looks used. A 4000 watt amp that blew the first day and they replaced it with a used performance technique 4000 watt amp without a bass nob. 18" black msr rims that are now rusting. A jvc cd player over priced. Hid head lights that no longer work. The left head light went out after a week and that's after they replaced them cause they gave me the wrong ones in the first place and they also said they would smoke out my tail lights and head lights if i bought the hid kit and i went back several times for them to do that and they came up with excuse everytime. One of the times i went to get it done they made me wait there four hours cause they said they were busy when no one was even there and at the end of the day after waiting they said they don't have.time to do.it. So that never got done. Also when i got my rims put on i didn't have room in my car to put my stock rims in it to take home so they said they would hold them for FREE and when i called to see if they were still holding them they said i would have to pay $400 to get them back. Im done with jokers audio! I will never do business with them again! All i want out of this is my old stock rims back but i am not paying $400 to buy my own rims!

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#2 General Comment

Very educated and trustworthy!

AUTHOR: Gabriel - (United States of America)

Yes I have read a few reviews that were bad, but obviously whoever wrote those reviews have never stepped foot in Jokers Audio. I spent over $11,000 in that store and I will spend more because they treat me fair. My wife also spent money there, so did all my friends and family. Everyone was happy and extremely satisfied with the work. I guess to really experience good service, go there yourself and see the truth. They will take good care of you and all the customers that walk in there! God bless Jokers Audio
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#3 Consumer Comment

I agree with Amburrrito

AUTHOR: fedup44 - (United States of America)

I have to say I completly agree with Amburrrito's report. Of course the employees of this place are going to agree. And i'm sorry but with as UNORGANIZED this company is there is NO way they "went through their records" and didn't find anything Amburrrito was saying. NO I do not know "Amburrrito" but I do know someone with a similar story, and I myself have been Ripped off by Joker's Audio. They sell worthless junk. Anyone can take a used amp/sub and spiff it up to look new and jack up the price. The employees are VERY unprofessional, too. I will not ever do business with this company. There are many more Audio shops around here that truly get the job done... Heck even a pawn shop would be better than using Joker's Audio. DO NOT waste your time or money for this company!
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#4 UPDATE Employee

Amburrrito's post is False.

AUTHOR: Nasik - (United States of America)

I have been to Joker's audio many times! They have never done me wrong, I've taken multiple cars to their store at Dalton and Kennesaw. Amburrrito's report if completely a lie. Jokers audio have a very hard working dedicated team. The man that owns the store is a very intelligent hard working man. I've spoken to him and when you ask him "Can I..." before you even finish, he will tell you yes we can do anything to your car. He knows how to talk to customers, he knows how to treat his workers. They are the only store that can sell the exclusive brand of Elf Audio and my door speakers were not an off brand or anything. The do tests before they give you your car back fine tune it and make sure that it will sound clear as a bell and loud as hell. 

In conclusion, Amburrrito's post should be taken down, it's 2012 and they are doing a better job than any audio store I have ever been to!!
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#5 UPDATE Employee

Setting The Record Straight

AUTHOR: Fair Play Guy - (United States of America)

Just like the REO Speedwagon Hit, The talk is cheap when the story is good, and that is unfortunatley what we are dealing with in this instance.  A fictional story designed to promote any bad press against Joker's Audio.  Records for the month in question were reviewed in depth and no sales matching this description were made or put on layaway.  We at Joker's strive to hold our employees to a very high standard of expectations.  Many former employees that did not meet our standards have found employment with our competitors.  The quality of Elf Audio products is in a standard all by itself.  Of literally hundreds of pieces of equipment that I have sold over tha years, I have only had to replace one component tweeter, and not due to equipment failure, but customer installation.  He pulled the wire off, and replacement was taken care of almost one year after puchase date.



We may not be perfect here, but we try very hard, and our customers will say that we strive very hard to satisfy all who shop here.  Now you may be wondering, why go to this trouble?  Because we at Joker's purchase larger quantities, and also buy direct from the manufacturer, this purchasing power provides items at a lower cost that we can then pass along to the customer.  Our competition simply can't compete with our prices or offer the same level of professionalism on custom installations.  



The opportunity to set the record straight has been greatly appreciated, and we look forward to serving our customers!

 

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