- Report: #476214
Report - Rebuttal - Arbitrate
Complaint Review: Jomashop
Jomashopjomashop.com New York, New York U.S.A.
Jomashop Lies, Lies, and more Lies. NO WARRANTY ON ANY WATCH. Customer service=WHAT A JOKE New York New York
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Like thousands before me, I found this out the hard way. The dive watch I purchased was sent back. All I can say is MISTAKE. The 6-8 week repair took over a year! It was by far the biggest hassle of my life trying to deal with these idiots. Believe me, every employee at Jomashop up to the head guy is a Moron and will Lie their a*s off.
I sent the watch back to the manufacturer first until I realized they were not an authorized dealer. They manufacturer agreed that the watch breaking was not my fault but Jomashop claimed that it was definitely my fault and I would have to pay.
Oh well, I said fine, I'll pay. Having contacted Jomashop several times a month, they still took over a year. And get this. When it was finally returned to me they sent it to the wrong address and never admitted any mistake. They said it was my problem and I would have to track down the watch at the address they sent it to.
So I eventually track down the watch to find out that after over a year and countless hours on the phone and countless e-mails, the watch was not even repaired.
I was so pissed. They told me over and over that it was repaired and sent back to me. ALL LIES. I advise no one to buy anything from this site EVER!
This report was posted on Ripoff Report on 08/04/2009 06:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Jomashop/New-York-New-York/Jomashop-Lies-Lies-and-more-Lies-NO-WARRANTY-ON-ANY-WATCH-Customer-serviceWHAT-A-JOKE-476214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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