- Report: #1067238
Report - Rebuttal - Arbitrate
Complaint Review: Jomashop
Jomashop Jomashop.com Jomashop lied to keep me from buying from competitor Internet
*Author of original report: UPDATE (Not Rebuttal)
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Spoke with a rep named Rivkah who promised to give me a specific price if I called back before 6pm that day. I thought about the purchase and did all my research. Called in at 5:30pm using Rivkah's personal landline number (which she gave me to call her directly) at Jomashop. She immediately told me to hold. She came back on and said she'd call back. Never did.
I knew that Jomashop closed at 6pm, so I called back at 5:55, 5:57, and 5:59. She never picked up. This wouldn't be such a big deal except the price she offred was a price-match (which Jomashop guarantees) with the same watch on their competitor's site, Timepiece.com (also based in NY like Jomashop). And this price was a temporary sale that was scheduled to end that work day. So when she failed to call back or answer her phone, I checked Timepiece.com and by 6:10pm the price of the watch was raised by $250 (from $3,798 to $4,048)!
Rivkah at Jomashop guaranteed that if I called by 9pm that day I would get the $3,798 price plus free shipping and no tax. Because she OUTRIGHT LIED, I lost the opportunity to buy from Timepiece.com and the temporary low price. The only reason I wanted to buy from Jomashop was because they are a bigger operation. But it turns out they are just conniving cheats that will promise anything to keep you from buying from competitors.
This report was posted on Ripoff Report on 07/15/2013 03:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jomashop/internet/Jomashop-Jomashopcom-Jomashop-lied-to-keep-me-from-buying-from-competitor-Internet-1067238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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