• Report: #1039249

Complaint Review: Jon Hall Chevrolet

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  • Submitted: Sat, March 30, 2013
  • Updated: Sat, March 30, 2013

  • Reported By: STEVE — palm coast Florida
Jon Hall Chevrolet
551 North Nova Road daytona, Florida United States of America

Jon Hall Chevrolet Jon Hall Chevrolet dishonest and unethical behavior from the start -- they like to irriate the customer and love super high pressure thrests daytona, Florida

*Consumer Comment: A BOGUS Fee Too!

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Steve 
Jon Hall Chevrolet
Mr. Glenn Ritchie, Sr.
551 N. Nova Road
Daytona Beach, FL 32114

Dear Sir:

There are three sides to this story.  The good, the bad and the ugly.  The story started good, transitioned to bad and became ugly.

I received the attached letter and came to your dealership to receive $50.00 for getting my vehicle appraised and take a test drive.  The salesman Kenny G was excellent.  However, I dealt with a sales manager Jay Arkett, who was intolerably rude and I can put it no other way in the English language -- a complete ahole. In the dealing I told him the car was too expensive and he insisted it was not and I told him then sell it someone else.  He stormed off and sent Kenny G back.  Then
they informed me they could not pay me the $50.00 as stipulated in your mailer which you mailed to me. Because a salesman had taken the money home with him and I would to make another trip to your dealership.

My suggestion is you give this guy some type of training before he damages your organization further.

For my time and trouble your dealership should pay me for the additional mileage for my return trip.  This is not stipulated in the letter.

However, it is not stipulated I needed to make two trips to your dealerships. I calculate this to be an additional 40 mile roundtrip I had to take on my lunch hour.  IRS reimburses at a rate .55 per mile I calculate $22.00.  If this is not
reasonable please tell me what you think would be equitable?

If you dont like paying the money as stipulated in your letters why send them out ?  Your organization invited me to visit your facility. Then treated me poorly, did not treatment as a valuable consumer, and wasted my time by making me come back to the dealership.

If your people treat potential customers like this?  How do you treat customers after the sale after they have little or no recourse, after making a large ticket item purchase? What would happen if I had a serious service problem or other issue, WOW?

I am just utterly perplexed ?

Sincerely,

Steve
Daytona, Florida

This report was posted on Ripoff Report on 03/30/2013 07:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Jon-Hall-Chevrolet/daytona-Florida-32114/Jon-Hall-Chevrolet-Jon-Hall-Chevrolet-dishonest-and-unethical-behavior-from-the-start--1039249. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

A BOGUS Fee Too!

AUTHOR: Jim - ()

You should be glad...very glad you didn't do business with this slime.  They are 100% participants in the age old car dealer BOGUS, ADD-ON, PHONEY fee con-game.  Here's how this mainstay con-game works in the Sleazy American Car Business:  The con-artists advertise a price for a car which is absolutely, positively a FAKE PRICE.  Its a "price" they have ZERO intentions of selling the car at.  It looks like a low price because its ONLY advertised to DEFRAUD and DECEIVE you.  In addition to what they claim is the price, these con-artists include what appears to be some official sounding "fee" for $700+.  The real price of the car is the FAKE PRICE plus this PHONEY FEE.  These slimeballs don't have the honesty or integrity to advertise what they really want for the car.  Instead, they use this FAKE PRICE to trick you then add on this BOGUS, ADD-ON, PHONEY fee.  Unlike a real official charge like sales tax which the dealer collects for the state, the entire BOGUS, ADD-ON, PHONEY FEE goes to the car dealer.  You can't buy the car unless you pay their BOGUS FEE, therefore, the BOGUS FEE is nothing more than the price of the car!  This is nothing but PURE DECEPTION and PURE FRAUD.  In order to perpetrate the FRAUD, they give this PHONEY FEE some official sounding name for the single express purpose of DEFRAUDING you.  You got out of there just in time.  Any car dealer which plays this con-game is made up of stench covered people who crawl back into their septic tank at the end of the day.  If you would have stayed there any longer, you'd soon smell like those people who work at that con-operation and carry out their fraud and deception.  Consider yourself very, very lucky you escaped that smell!
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