- Report: #732973
Report - Rebuttal - Arbitrate
Complaint Review: Joon Park Time Guest
Joon Park Time Guest146, 46th street W new york City, New York United States of America
Joon Park Time Guest housetrip Advertisement posted on the web was inaccurate; misinformation was clear; access denied to senior people. new york City, New York
*Consumer Comment: 440 W 41st St NY New york 10036 (212) 217-0276
Just by luck, I asked a relative of mine living in NYC to go and check the place before my arrival. I was then told by him that the building looked OK, and rather difficult to identified because it was surrounded by many shops. Then, I was alerted by the fact that the first apartments located in that building were at the 3d floor, with no elevator, very steep and narrow staircases and no possible help since there was no concierge or even people to welcome anyone (the keys are to be collected at a close-by store..). Such an obstacle could not fit my wife, who is in her 60's and who was visiting NYC with a 7 years old grand daughter; so we had to cancel the booking based on a clear lack of adequate information concerning the access to the apartments.
I was denies any reimbursement, and was asked why I did not call the owner before paying the rent !! Pictures on the website of HOUSETRIP looked good..Nothing was mentioned on the owners' website either.. HOUSETRIP, which hosts the owner advertisement on their website, just underlined the fact that they were not responsible for any information provided by any owner !!So, they just collect money from unfortunate clients..
At this stage, while I have lost 1.000 Euros, I just want to alert the "ripoffreport" community about the need to avoid any contact with HOUSETRIP which is just a website matching tarvellers ans some crooks, and Mr Joon Park, who owns several aprtments in NYC and is just to be ignored, before being sent to court.
This report was posted on Ripoff Report on 05/25/2011 09:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Joon-Park-Time-Guest/new-york-City-New-York-/Joon-Park-Time-Guest-housetrip-Advertisement-posted-on-the-web-was-inaccurate-misinformat-732973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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