- Report: #800024
Complaint Review: Joplimo Mattress
| Joplimo Mattress Springfield, Missouri
Joplin, Missouri United States of America |
|
Joplimo Mattress Sales people are dishonest on every level Joplin, Missouri
*Consumer Comment: Brian's talk is empty
*Consumer Comment: Same experience
*Consumer Comment: Same issue as this customer
*REBUTTAL Owner of company: We Are Here to Help
*REBUTTAL Owner of company: Mattress Remedy
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
This report was posted on Ripoff Report on 11/20/2011 12:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Joplimo-Mattress/Joplin-Missouri-/Joplimo-Mattress-Sales-people-are-dishonest-on-every-level-Joplin-Missouri-800024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on Joplimo Mattress
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 Consumer Comment
Brian's talk is empty
AUTHOR: backache - (United States of America)
SUBMITTED: Saturday, December 01, 2012
#2 Consumer Comment
Same experience
AUTHOR: backache - (United States of America)
SUBMITTED: Monday, November 12, 2012
#3 Consumer Comment
Same issue as this customer
AUTHOR: backache - (United States of America)
SUBMITTED: Friday, November 02, 2012
#4 REBUTTAL Owner of company
We Are Here to Help
AUTHOR: Joplimo Mattress - (United States of America)
SUBMITTED: Tuesday, November 29, 2011
We have researched the past two months of customer invoices and do not have a customer by the name of Robert that purchased a floor sample mattress, otherwise we would have already been in touch with you. You made mention that you purchased a foam floor sample mattress, so we researched any foam floor samples that were sold in the past six months and found only one. I called that customer hoping to reach you, but it was a different customer and they are very pleased with their mattress. Therefore, unless you contact me I am left to assume that this report is fraudulent, perhaps filed maliciously by a competitor.
Given this, I am sure we have missed some details about your order and that you are indeed an actual customer. Therefore, If you are not happy with your mattress it is our policy to grant you a free exchange and I would like to help you with doing so. Please call me at 417-882-8828 or email me at springfield@joplimo.com.
Thank you,
Brian
#5 REBUTTAL Owner of company
Mattress Remedy
AUTHOR: Joplimo Mattress - (United States of America)
SUBMITTED: Saturday, November 26, 2011
Please contact me at your earliest convenience so that I can personally resolve the issues you are experiencing with your mattress. You can reach me at 417-882-8828 or by emailing springfield@joplimo.com.
Thank you,
Brian

