- Report: #1010784
Report - Rebuttal - Arbitrate
Complaint Review: Joseph Soria of IPanywhere LLC
Joseph Soria of IPanywhere LLC14 Dorothy Ave Rochelle Park, NJ 76623304 Rochelle Park, New Jersey United States of America
Joseph Soria of IPanywhere LLC FlashRouters.com SCAM review Rochelle Park, New Jersey
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I bought the ASUS RT N-16 and spent about $150 with shipping charges. It arrived a few days later as promised, however the router looked like it was a dog's chew toy for the majority of it's life. Literally, scratches and what appear to be bite marks of sorts on the top casing. I spent well over retail cost on amazon to get this thing pre setup with my vpn provider EXPECTING to get a NEW router - Not an old, re-manufactured unit. Immediately I emailed Joseph at FlashRouters and after days of waiting received a reply that he, "could send me a replacement but unfortunately could not refund because the router is fully operational. [continued below]....
Thankfully, a swift paypal dispute DID get my money back, and now the flashrouter serves as MY DOG's CHEW TOY. This whole process took so long to resolve, in the meantime I ordered a brand new n-16 from amazon for the same price, received it NEXT DAY, and it turns out the new firmware already works with my vpn provider. It took all of 15 minutes to setup compared to dealing with scammer joseph taking two weeks of my life that I'll never get back. I win!
This report was posted on Ripoff Report on 02/08/2013 06:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Joseph-Soria-of-IPanywhere-LLC/Rochelle-Park-New-Jersey-76623304/Joseph-Soria-of-IPanywhere-LLC-FlashRouterscom-SCAM-review-Rochelle-Park-New-Jersey-1010784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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