In November of 2004 I received a call from Joseph, Steven & Associates asking to work my business collection accounts. I turned a couple of accounts over to them. We never heard from them again concerning the accounts that were turned over to them.
In January of 2006 we sent an invoice to one of the customers that we had turned over to Joseph, Steven & Associates back in November of 2004.In response to our invoice, we received a letter from our customer explaining in detail the conversations that she had with Joseph, Steven & Associates, as well as their offer to settle the account. Along with that letter was a copy of a check that she had written directly to Joseph, Steven & Associates on March 12, 2005. Also enclosed was a copy of the back of the check stamped with the so called collection agency's name showing that on March 21, 2005 the check was cashed.
A year has passed and we have yet to receive payment from Joseph, Steven & Associates. They collected money on my behalf and, for the past year, have kept it for themselves.
We contacted them in February of 2006 and were told that it may have been an accounting error and a check would be sent to us that very day. Needless to say, I never received a check from them.
We contacted them again the following week and spoke with Liz Baxter and then to Mr. Stevens. Mr. Stevens informed us that not only was he not going to pay my company the money that he collected on my behalf, but that I now owe him money.
I find it interesting that he thinks that he can collect money on behalf of my company, keep the money that he collected on my behalf, and then charge me an additional fee when the money that he collected on my behalf was never given to me and is still in his possession.
This company seems to have a track record of collecting money on behalf of companies and then keeping the money for themselves. I say this because of the report that I found at badbusinessbureau.com written by Sharon from Pahrump, Nevada, which basically outlines some of the very same complaints as in my report. I would not recommend Joseph, Steven & Associates to anyone.