- Report: #220600
Report - Rebuttal - Arbitrate
Complaint Review: Juan Juan Hair Salon In Beverly Hills And Brentwood CA
Juan Juan Hair Salon In Beverly Hills And Brentwood CA9667 Wilshire Blvd; Beverly Hills, California U.S.A.
Juan Juan Hair Salon In Beverly Hills And Brentwood CUSTOMER SERVICE SUCKS - they are a fraud, will honor valid certificates Brentwood , California
*Consumer Suggestion: Extend the Expiration date
*UPDATE EX-employee responds: Gift Certificates
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Well, Juan Juan claims that they gave away more than 300 certificates to charities, without realizing that it was going to be over their head. I purchased one of their certificates for $275.00 and decided to use it. When I called to make an appointment, the RUDE, OBNOXIOUS rude manager by the name of MARIA from the Beverly Hills office basically told me sorry we can't accomodate you, before your expiradation date. She accused me of perhaps I have purchased my certificate on ebay,....bla..bla...bla... How dare she, I ask.
Bottom line, they are not in good faith, they just give these bogus certificates away and do not follow through. PLEASE PASS THE WORD AROUND ABOUT THEIR CROOKED BAHAVIOR, THEIR DISHONESTY AND RUDE VERY RUDE CUSTOMER SERVICE TACTICS. I WILL FOLLOW UP WITH CHANNEL 2 NEWS AND THE LA TIMES FOR THEIR DISHONEST PRACTICE. THEY SUCK!!!
los aneles, California
This report was posted on Ripoff Report on 11/14/2006 04:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Juan-Juan-Hair-Salon-In-Beverly-Hills-And-Brentwood-CA/-Beverly-Hills-California/Juan-Juan-Hair-Salon-In-Beverly-Hills-And-Brentwood-CUSTOMER-SERVICE-SUCKS-they-are-a-fr-220600. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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