- Report: #49500
Complaint Review: Juniper Bank/Midwest Credit Card
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| Juniper Bank/Midwest Credit Card Juniperbank.com
Wilmington, Delaware U.S.A. |
|
Juniper Bank Midwest Credit Card ripoff Late Fees slow prossessing outlandish ripoff late fees Wilmington Delaware
*Consumer Comment: Late payments
*UPDATE Employee: Juniper Bank does process payments within the appropriate time frames
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They are full of excuses, saying it's the mails fault. Not 3 months in a row.
I closed my account I'm tired of there excuses, I don't care about the miles. There are too many other card companies out there
Lori
New Berlin, Wisconsin
U.S.A.
This report was posted on Ripoff Report on 03/17/2003 09:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Juniper-BankMidwest-Credit-Card/Wilmington-Delaware-19899-8826/Juniper-Bank-Midwest-Credit-Card-ripoff-Late-Fees-slow-prossessing-outlandish-ripoff-late-49500. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsSpecifics... Juniper sent us a statement on which there was a mis-posted payment that someone else sent in(their error). As a result, our minimum payment due amount changed. Not noticing this, we sent the amount as billed(our error). Juniper calls us after the next statement is sent saying that we are past due & they need an immediate payment. At the same time, they have charged us a late fee and refuse to take it off. End result, 2 unhappy customers & Juniper loses business. Not that they care, but again, get some people skills.
#2 UPDATE Employee
Juniper Bank does process payments within the appropriate time frames
AUTHOR: Michelle - (U.S.A.)
SUBMITTED: Tuesday, June 17, 2003
Also in stating that the payments are always received one day after the due date and still getting a fee is completely false because Juniper Bank gives you a one day grace on your payment, therefore your payment would have to be AT LEAST 2 days late to get a fee.
I know this because I have made pymts online 1 day late and when asked if would get a fee i was advised of the one day grace.
