- Report: #927854
Report - Rebuttal - Arbitrate
Complaint Review: Just Answer
Just AnswerPO Box 29045 San Francisco, California United States of America
Just Answer Multiple Unauthorized Charges San Francisco, California
*Author of original report: Already contacted customer service
*UPDATE Employee: JA Rebuttal
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I found out they had once again started to charge me when I got a surprise at the grocery store of all places. The reason why I contacted them in the first place was in reference to an employment problem as I had be fired. Still unemployed and this caused me to be overdrawn. Could not pay my cell bill and if I did not recently sign on with Skype, I would not be able to keep in contact with people.
What if I needed to get gas and couldn't with no cell phone to call anyone? What a crock. Frustration is the best adjective to describe how I feel about this situation. Being ripped off is one thing but being overdrawn because of it is another.
Called the 1 888 # and the lady said the reason this happened was that I subscribed. But I told her I had cancelled. But she is right you give them an inch they take a mile.
Its like letting someone in your house in February and you come home in July to see them making themselves at home on your couch with a sandwich and a remote. Just because you were allowed into my home once, does not give you the prerogative to show up whenever you like.
This report was posted on Ripoff Report on 08/15/2012 04:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Answer/San-Francisco-California-94129/Just-Answer-Multiple-Unauthorized-Charges-San-Francisco-California-927854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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