• Report: #972346

Complaint Review: Just Answer

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  • Submitted: Wed, November 21, 2012
  • Updated: Mon, December 03, 2012

  • Reported By: Milt — Long Beach California United States of America
Just Answer
Internet United States of America

Just Answer Gave me the runaround. No answer , Internet

*UPDATE Employee: JA reply

*UPDATE Employee: JA Reply

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Second time I have tried to use them. They take an automatic $5.00 deposit. I had already used them but forgot password. I could not get back to use pass word without asking another question and another fee. Called online support . No Answer, no support. I then remembered first experence was also unsatisfactory. Would never use again or recommend.

This report was posted on Ripoff Report on 11/21/2012 04:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Answer/internet/Just-Answer-Gave-me-the-runaround-No-answer-Internet-972346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

JA reply

AUTHOR: Adam-JAhelp - (United States of America)

Hello,

My name is Adam and I am the Customer Support Coordinator  for JA.  I am terribly sorry for any inconvenience this may have caused.  Please contact me at CS@justanswer.com so that we can get this resolved for you.

Regards,

Adam
Customer Support Coordinator, JA
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#2 UPDATE Employee

JA Reply

AUTHOR: Adam-JAhelp - (United States of America)

Hello,

My name is Adam and I am the Customer Support Coordinator  for JA.  I am terribly sorry for any inconvenience this may have caused and any trouble you had logging in.  Please contact me at CS@justanswer.com so that we can get this resolved for you.

Regards,
Adam
Customer Support Coordinator, JA
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