- Report: #797890
Complaint Review: Just Answer
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| Just Answer
Internet United States of America |
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Just Answer JustAnswer.com Poor answer quality Internet
*Consumer Comment: Did you even know the situation
*UPDATE Employee: JA Rebuttal
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
The information he gave me was very sparse on details and cost me $48. He didn't offer me any real solution and I'm not sure he has ever actually worked on a Harley Davidson. I think that is alot of money to spend for less then expert advise and I would like a refund.
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This report was posted on Ripoff Report on 11/14/2011 12:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Answer/internet/Just-Answer-JustAnswercom-Poor-answer-quality-Internet-797890. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Did you even know the situation
AUTHOR: Philpe - (United States of America)
SUBMITTED: Thursday, January 12, 2012
#2 UPDATE Employee
JA Rebuttal
AUTHOR: EthanA - (United States of America)
SUBMITTED: Wednesday, November 16, 2011
When a customer doesn't receive a helpful answer we encourage them to respond to the Expert and tell them why the answer wasn't helpful. This will accomplish two things: 1) the Expert will work on a better answer and 2) other Experts will be aware that you are still waiting for a helpful answer and they may respond. Here is the link to the questions you have asked:
http://www.justanswer.com/my-questions.aspx
If we can't get you a helpful answer you can either use your deposit towards future questions or request a refund on this page:
http://www.justanswer.com/refund/refund.aspx
Please let me know if you need further assistance.
Regards,
Ethan
Customer Service Supervisor, JA
