- Report: #932899
Report - Rebuttal - Arbitrate
Complaint Review: Just Answer.com
Just Answer.comInternet, Select State/Province United States of America
Just Answer.com pulled me in, made it cheap for me, then upped the price, mental health patients aren't covered by subscription, Internet
*UPDATE Employee: JA Rebuttal
Then all of a sudden they emailed me and told me that mental health was no longer under my subscription terms and that I would have to pay more. The prices I would have to pay are exorberant to me. Mental health is a huge area and involves a lot of counselling and it is not simply about asking a question every now and again and this is why I found the subscription that I was on so valuable. Now I feel such a fool over what has happened and I feel that I have been really conned (not by the counsellor himself) but by the administrators of the site. I would hate this to happen to another mental health patient because all of us with mental health problems are in a vulnerable position in society due to the stigmas sorrounding mental health. I would beg you to leave as many people know about this as you can. Thank you.
This report was posted on Ripoff Report on 08/26/2012 06:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Answercom/Internet-Select-StateProvince-/Just-Answercom-pulled-me-in-made-it-cheap-for-me-then-upped-the-price-mental-health-p-932899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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