- Report: #728548
Report - Rebuttal - Arbitrate
Complaint Review: Just Brakes Ocala #631
Just Brakes Ocala #6312425 E. Silver Springs Blvd Ocala, Florida United States of America
Just Brakes Ocala #631 Just Brakes 631...Just say NO! Ocala, Florida
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When I returned to discuss being overcharged and over sold I provided the written estimates for the general managers review. Several days later I met with him again regarding the price differentials and parts that were replaced unnecessarily. He informed me that he would be willing to refund me $200.00 to go away. I accepted his offer and thought the matter was concluded. I then received a call from their Orlando Market Director that he would not approve the refund unless he saw the parts of the vehicle. I then asked for the corporate office and have spoken with the Director of Customer Services who said there would be no refund since their prices are comparable to Sears and K-Mart. I explained we dont have Kmart automotive in Ocala. The companys history of complaints is extensive. I only wish I would have known earlier.
This report was posted on Ripoff Report on 05/12/2011 01:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Brakes-Ocala-631/Ocala-Florida-34470/Just-Brakes-Ocala-631-Just-Brakes-631Just-say-NO-Ocala-Florida-728548. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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