• Report: #427400

Complaint Review: Just Brakes

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  • Submitted: Mon, February 23, 2009
  • Updated: Mon, February 23, 2009

  • Reported By:Clearwater Florida
Just Brakes
1559 Gulf To Bay Bld Clearwater, Florida U.S.A.

Just Brakes Charged $748 and still have same problem Clearwater Florida

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On January 21, 2009 I had brake work done to my 1994 Oldmobile Cutlass Supreme, I had taken it into Just Brakes because my brake lights was coming on, not just Brakes but Anti Lock Brake light and when I had put on my brakes they went to the floor. I had explained to the mechanics there that I was out of work due to an injury and that I have a wheel chair bound mom I take back and forth to Dr. appointments and have a 50 mile drive to get her and to come back and brakes are definately important to a car!

The old bald headed talker had told me he had this exact same car for some reason everyone loves to tell me about having this same car . But he assured me that he is familiar with this car and they told me so many things that were wrong and it is not all that is written on the paperwork I was given. I came in the following day since I had to borrow money from my handicapped mother. Sotiraq Polena and Klodian Collaku are the names that are on the paperwork as mechanics. And Steve Raggio gave me a ride home, which is less than a mile.

I picked my car up later in the day, actually Steve Raggio came and picked me back up. I left there after paying $748.32 and my little warranty booklet and the things performed to the car.
A few weeks later I got a voice recording from Steve saying he was checking on my car but I never returned the call.

This week which is February 23rd, I have just returned from Just Brakes. Over the week-end my car's brakes went way down and now the lights are on again just like before. I went into the shop as soon as my eyes opened and the shop was open. I told them it's doing exactly the same thing, and Steve says we will look at it. I told them I am in a rush to go and pick up my mom for a Dr. appointment but what choice do I have? He tells me sign this and that saying we can drive the car, saying we are working under warranty.

Then I see the bald headed talker and the other mechanic talking to each other nose to nose , you know what I mean, right? Well then here comes the "talker" they have my wheels off of course, and I notice brake fluid in some of the pans. I also mention that the rotars are rusty because he had mentioned that to me before, well they are rusty now, he says oh no that is nothing it's because they are steel. Huh?

Then he tells me it is the hydraulic control unit that is bad to my anti lock system and that is why the brakes are going to the floor. I said "well it is doing the exact same thing that was going on when I came in here before. "
The talker says no this is different everything we did is working fine. He says,I need that done. I am almost so mad I am in tears but I let them know I was livid, that I know that I am right back to square one, minus, over 700 dollars, because it is doing the same thing. I brought it in to be fixed, and Talker says he does not have a crystal ball it went out after their work. But I know in my heart and mind that what they are wanting to service now was the problem to begin with. And now that the rotars or whatever that round metal thing is are rusty like before, so I doubt they did anything but a brake job. And then the mechanic puts the car back together and Steve gets me to sign more stuff to show they looked at it , so again I am signing stuff and then he tells me to give him back the copy he just had given me and says his printer is not printing, and put code 41 and RIF then you can't make out the numbers as they are altered from what he originally had and he wrote down hydraulic control unit bad, in case I forget it and I said oh I will not forget it.

So now I truly am back to where I was minus over 700 dollars. I am upset because now I don't know when the brakes will go back to the floor. What did I pay for? He knew the anti brake system was faulty but saved that for another repair, and I bet that's why he had tried to reach me , figured I knew by then. So I told them no way do I have that kind of money for any repair.
Seems like I should have just kept driving the car the way it was.
Bottom line, I take my car in and the brake light and anti brake light was on then, and the pedal had gone way down to the floor, and I took it back home thinking problem fixed and solved. The Talker is a liar, that problem was there so he needs no crystal ball to tell when the hydraulic control unit is bad, it was obviously bad when I took it from day one. Like I said, just another repair job, so if me or my mom gets killed from this , Just Brakes at 1559 Gulf to Bay Blvd. Clearwater , Fl. is responsible. My neighbor just brought me over a report altho it is from June 22, 2004 that they were involved in some serious allegations in a criminal sting operation, and I see with time they have forgotten whatever punishment they were spared. BEWARE OF JUST BRAKES JUST BEWARE!!!

Pam
Clearwater, Florida
U.S.A.

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This report was posted on Ripoff Report on 02/23/2009 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Brakes/Clearwater-Florida-33755/Just-Brakes-Charged-748-and-still-have-same-problem-Clearwater-Florida-427400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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