- Report: #218302
Report - Rebuttal - Arbitrate
Complaint Review: Just Brakes
Just BrakesFM1960 @ Perry Rd. Houston T, Texas U.S.A.
Just Brakes Caused alternate problems and didnt fix original and refused to fix Houston Texas Texas
8 hours later they were completed. By the end of the work week I was switching tires to replace them with a new set of wheels in which I could not get my lugnut off. They had cross threaded the lugnut onto the stud. When I went back they told me the stud was stripped from the back which is a common answer to cover ones tracks in an employee putting on a lugnot wrong.
"If the stud was stripped from the back it would spin the lugnut and the lug would never come off. In my case the lugnnut would not turn at all which means the lug was put on wrong."
I went back the following week and after 4 hours of drilling off my lugnut I was told my stud did not fit into the hub properly, the hubs hole for the stud had "worn" away and that what caused it. A two year old car's hub holes dont wear away from which I was told also by Nissan and my mechanic. They took out the stud and for a weekend I had to drive with four lugs instead of five. Once I left I was almost home and heard squealing from the tire. I called up just brakes after closing and had to drive all the way back up because they forgot to bend back the rotor debris plate into place which was rubbing.
Monday morning they replaced the stud and said it was o.k. I went home that evening and tried to take off the tire and I was back in square one again. Stripped lugnot would not turn. So If i get a blowout on my passenger front tire I would not be able to take off my tire and would have to spend hundreds for a tow. Just brakes denied them doing this to the car and suggested I buy a new hub for 200 dollars. When I called corporate they said they would call the store manager "Randy whom is also childishly rude"! I never heard back from corporate and when I called them they told me from the time that I left just brakes with the original caliper job of $250 on Sunday to the time I tried to take off my wheels that following Friday with the lug problem I could of gone somewhere else to have my tires of wheels tampered with so they are not liable. Needless to say the original caliper problem that they fixed didnt work and I still have sqeaky brakes. After 250 dollars and 16 hours of back and forth with multiple days spent I come out with the original problem I encountered not being fixed as well as a new problem that may cause serious time as well as money! DO NOT I REPEAT DO NOT GO TO ANY JUST BRAKES. Do I smell litigation?
Houston Tx, Texas
This report was posted on Ripoff Report on 10/30/2006 10:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Brakes/Houston-T-Texas-77070/Just-Brakes-Caused-alternate-problems-and-didnt-fix-original-and-refused-to-fix-Houston-Te-218302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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