- Report: #606784
Report - Rebuttal - Arbitrate
Complaint Review: Just Brakes
Just Brakes4231 N. Highway 17-92 Sanford, FL 32773 Sanford, Florida United States of America
Just Brakes Caliper Scam Sanford, Florida
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We went into Just Brakes for the $99 deal for our 2004 Chevrolet Silverado. And like so many other consumers including undercover investigators for the tv show Inside Edition, we were duped into the 'caliper scam'. My brakes were slightly squeaking, no real noise and they called us back and told us that 'it wasn't good'. They went into some long story about how we not only needed pads, shoes, and rotors, but that we also needed pistons and calipers on all 4 wheels and that our padding was thinner than a sheet of paper and all total the work we needed would be $645.83. Now I have found, this is the EXACT amount they tried to scam the Inside Edition reporters out of. Us, not being car saavy people were terrified our brakes were going to give out (thats what they lead us to believe) under us and so we told them to do only the necessary work for it to be safe, none of the caliper work. We only wanted pads and shoes done. They said that would work and to our surprise when we went and picked up the car our total came to $456. They replaced ALL the calipers and pistons when we told them not to. And they overcharged us for everything possible in the brake system. The next day we took our truck to an honest mechanic who told us that calipers almost never need to be replaced and they doubled and tripled charged us for the work that they did. According to the honest shop's estimate we shouldn't have been charged anymore than $125 for the amount of work we needed done. This has been extremely stressful as we do not make very much money and we feel extremely taken advantage of. A class action lawsuit needs to be brought against this group of crooks.
This report was posted on Ripoff Report on 05/24/2010 03:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Brakes/Sanford-Florida-32773/Just-Brakes-Caliper-Scam-Sanford-Florida-606784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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