- Report: #389130
Report - Rebuttal - Arbitrate
Complaint Review: Just Brakes
Just Brakes7532 W. Hillsborough Ave. Tampa, Florida U.S.A.
Just Brakes Bait and switch Tampa Florida
*Consumer Suggestion: Brake vibration
I told them that I had a vibration in the break peddle and that was my main concern, not so much the pads since they were replaced in Jan. of 2008. They told me that if I had 20-30 mins. they would put my truck on the lift and perform a "routine inspection" and let me know what the issue was. I said "no! I don't have that kind of time, that I was just inquiring" and I left the store.
After realizing it would only be 20-30 mins to find out what the issue is, I returned and allowed them to to their "inspection" (Which really seemed like a ploy to get my brakes apart and leave me held there with no way to leave unless they put my truck back together with "NEW" parts!)
Once they got my truck on the lift, all four wheels off, all four calipers, brakes and rotors off they told me my front calipers needed to be rebuilt because Ford uses substandard parts that wear out quickly.
They quoted me over $1,000.00 and I said, "absolutely not! put it back together and I'll drive it home" They then gave me the impression that since it was apart they couldn't put it back together the way it was.
They then lowered their price to just under $800.00 and I again insisted that I did not have the means at the time and to just put it back together, again they argued... By this time, It's me alone against four "Technicians" including the manager.
I was insistant that my truck be put back together when the "manager" found a way to lower the price to just under $500.00. I reluctantly accepted and they did the work...
Do my brakes still have a vibration? YES! Did i feel preasured? YES! Am I satisfied? NO! Would I recommend Just Breaks? HELL NO!
This report was posted on Ripoff Report on 11/07/2008 11:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Brakes/Tampa-Florida-33615/Just-Brakes-Bait-and-switch-Tampa-Florida-389130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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