- Report: #494301
Report - Rebuttal - Arbitrate
Complaint Review: Just Energy or US Energy Savings Corp
Just Energy or US Energy Savings CorpPO Box 650518 Dallas, Texas United States of America
Just Energy or US Energy Savings Corp. charged me $4,491.37 for cancellation fee. I've been with them for 4 years and when I decided to get transfer to another provider, they charged me this outrageou Dallas, Texas
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
My electric bill went up to $550 dollars a couple months ago and I decided to get me a better and cheaper electricity provider using the "powertochoose.org website. I found another company which is cheaper and the transfer and cancellation was seamless until today when I received my bill from Just Energy.
I never had any problems with this company since 2005 except for several or more episodes (when their name changed to US Energy Savings Corp) that they have problems crediting my account on the payment when I use Bill Pay with my bank. They told me to fax the receipt invoice from my bank and any supporting documentation that a payment was sent. I have to do this 3-4 times and it became annoying because they can just check their records (my bank always showed that they already cashed the check).
I already have plans to cancel their service at that time due to poor customer service but I just tend to let it go...but this time, I think this need to be known to everybody else that are using or planning to use their service.
I already emailed them about the bill and will get in touch with them on the phone tomorrow and see on how they will handle this. I will also update my report on this.
This report was posted on Ripoff Report on 09/13/2009 04:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Energy-or-US-Energy-Savings-Corp/Dallas-Texas-75265/Just-Energy-or-US-Energy-Savings-Corp-charged-me-449137-for-cancellation-fee-Ive-bee-494301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.