- Report: #1044294
Report - Rebuttal - Arbitrate
Complaint Review: Just Energy
Just EnergyPO BOX 650518, DALLAS, TX 75265-0518 Internet United States of America
Just Energy Did not follow through on their promise Internet
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When I called the company, they stated they're not responsible because the offer was via a third party and I would need to contact that company directly. Of course, the only way to reach them is to leave a voice mail message and hopes someone gets back to me, which they never did.
I called Just Energy again and explained the situation and they said they would follow up. I received a phone call stating that the card was delayed but I should have it within a week or so. Of course, it has been a month later and still no card.
I called them again and spoke to an arrogant supervisor. She refused to give me her full name and insisted that it was not their issue. Though I tried to explain, I was their customer and they should inter vein on my behalf. However, she refused and became even more belligerent. I immediately cancelled my service the following day.
This report was posted on Ripoff Report on 04/18/2013 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Energy/internet/Just-Energy-Did-not-follow-through-on-their-promise-Internet-1044294. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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