- Report: #806083
Report - Rebuttal - Arbitrate
Complaint Review: Just Fabulous
Just Fabulous2301 Rosecrans Ave El Segundo, California United States of America
Just Fabulous JustFab Deceptive Advertising and Hardcore Sales Tactics at JustFab El Segundo, California
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I immediately call the Customer Service number on the site, wait on hold for 20 minutes and get a "Fashion Consultant" by the name of Philip. I go through the whole verification process, explain my issue and that I just simply want to cancel this membership and have my $39.95 refunded. He continues to give me everything but what I ask for. I tell him no I do not want belts, purses, jewelry, etc. I also tells me no I do not want to set a monthly reminder in my phone, just cancel my membership please,
he says, I understand, but, and continues, I again say to him, sir please just cancel my membership, he says Oh ok, and hangs up the phone. So, now I have to call back, wait another 20 plus minutes. go through the whole process all over again, explain all over again. and I am again greeted with these hardcore tactics, and she insists on offering me "free points" and discounts for my prior inconvenience, I continue to tell her no, because that will just keep me enrolled and I want to cancel. She finally does it.
This report was posted on Ripoff Report on 12/07/2011 09:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Fabulous/El-Segundo-California-90245/Just-Fabulous-JustFab-Deceptive-Advertising-and-Hardcore-Sales-Tactics-at-JustFab-El-Segun-806083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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