- Report: #732056
Report - Rebuttal - Arbitrate
Complaint Review: Just Host
Just HostInternet, Arizona United States of America
Just Host justhost.com Incorrect Billing, Poor Customer Service, Not Helpful, Internet, Arizona
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I received an email confirming cancellation and refund fo the final charges for my domain. What I thought was transfer confirmation, was not. They never transferred my domain, they just cancelled my service through them, so when my year was up, I no longer had my domain name. I could not access my website or my emails. This hurt my business in a huge way. [continued below]....
I can't believe how terrible this company is, they do whatever they want, when they want. Now I have to pay them more to renew my domain, and again wait to transfer. I wonder what will happen this time. Is there anyway at all I can get away from this company without losing my domain name completely. BEWARE of Just Host-justhost.com. They will milk everything all the time and you will be screwed.
I am so angry that this company can get away with doing business this way. It's pathetic! If they can't play fair with the big dogs (in their market), then they should stay on the porch!
This report was posted on Ripoff Report on 05/22/2011 10:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Host/Internet-Arizona-/Just-Host-justhostcom-Incorrect-Billing-Poor-Customer-Service-Not-Helpful-Internet-A-732056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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