- Report: #1118543
Report - Rebuttal - Arbitrate
Complaint Review: Just Jewel's Service, LLc
Just Jewel's Service, LLc5803 Blue Parkway Kansas City, Missouri USA
Just Jewel's Service, LLc,, and Robert M. Frazier, Sr. Unfair Business Practices, Deceptive, Misrepresentation Kansas City Missouri
*Author of original report: Agree with consumers response
*Consumer Comment: A lesson for us all
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On, Dec. 8, 2013, I was driving and all lights came on the dash, with the car suddenly, shutting off, as I was able to stir the car to the curb. There was no banging, knocking, nor any other noise, present at or anytime, prior to or thereafter.
I contacted a friend, who said from what I described happened, sounds like I might need a fuel pump. I then called a auto parts store for quotes for a fuel pump. My friend then, suggested contacting, Frazier, as we went in person, to his home, who has a tow truck. The car was towed to Frazier's home.
I gave Frazier, a total of $205.00 in cash. The $160.00, was a deposit, towards the purchase of the presumed parts needed and $45.00 for the tow. We all then agreed, that both, my friend and Frazier, were to meet at Frazier's house, the next morning at 11:00am to determine the problem and possible fix, the car.
Early, the next morning I was contacted by Frazier, saying he has instead, taken my car to Jewel's Services, without my permission.
I told Frazier, he was not to dismantle parts and was to only perform a diagnostic. I told Frazier, I did not want the repairs made and to return the vehicle. He explained that it would not be returned that day, but the next, when it was actually the day after that.
Frazier returned the vehicle, keys and $60.00 cash from the first $160.00 given, again he explains the diagnostic was $55.00 and the tow, to my house was $45.00. and how he would grant a free tow service, at a later date, if needed.
I then asked for the invoice and receipt, as Frazier explained the reasons for the delay in bringing me the car earlier, this day as said, was he waited and waited for the owner, Larry of Jewel's Service to return, so he could retrieve the documents and without further delay, he thought he would just bring me the car and keys, then return later, with the invoice and receipt, being that he only lives 5-blocks away.
While still there, as we discussed the situation, I then accepted Frazier's free tow offer, to have the car towed to another shop, as he left with the key, and was and did return later, to tow the car, as I instructed him to give the invoice, to that auto shop, so they could know what the findings were.
I learned Frazier did not drop off the invoice with the car, which this company charged me $69.95 for their diagnostic, which revealed that I needed a timing belt and other parts, which now exceeds $2,500.00 which they said were needed because they were bent, banged up and damaged. This company said my car would not be able to work with just installing the timing belt, as the other parts mentioned had to be replaced.
I am alleging that the additional damage, was done when Frazier, took the car apart, to search for repairs, needed. I now believe, the damage was intentional and clearly explains, why Frazier can't produce a diagnostic of work needed, because there was not one taken.
Months prior to my car breaking down, I had another auto shop, to give me a diagnoses of repairs needed, which never mentioned any of the other parts that are now needed.
I contacted Larry, the owner of Jewel's Services, about the incident, who said Frazier does work there. Larry said Frazier stated, he had left the invoice and receipt in my mail box. I disagreed and Larry, then took my phone number and said when Frazier would arrive, as expected the next day for work, how he personally was going to dial my phone number for him to contact me.
Frazier stated, it was he, that performed the tests on the car at Jewel's Services and how he was to bring the invoice and receipt by later that day. I since then have sent a self address, stamped envelop, to Jewel's Services, for them to mail, the requested documents. As of today, the request has been ignored. I have nothing to claim, for the expenses on my taxes.
I had purchased a service for my vehicle, which is used for my personal, family and household purposes and have suffered an ascertainable loss of money from not being able to use my vehicle as it relates to my job, which I have to haul my equipment. This loss is a result of the use or employment by another person of a method, act or practice, declared unlawful by Sec. 407.020.
As a result of the deceptive and unfair practices to include, the false misrepresentations and promises in connection with the services, when I gave money to a person and/or company who had no intentions of fulfilling their obligations.
I have since spoken with Larry again, who is now saying Frazier, is not an employee and just hangs out there daily, tows vehicles there and how they give their opinions about the repairs, and how I am wasting my time, pursuing any claims, in regards too.
I am also alleging that a prohibited act of common law fraud occurred andcan prove the elements of a claim under the MPA, when the owner of Jewel's Services, Larry, had actual or constructive knowledge of the actionable wrongs and participated therein, when they allowed Frazier to bring and perform work on my car, at their shop.
Beware: Frazier has also revealed, if he has not done so yet, how he is soon, to open a auto shop, in Raytown, MO on 350-Highway.
WHEREFORE, I am demanding that a civil investigation be conducted, because I believe it is in the best interest of the public and should be done, to ascertain whether Frazier and Jewel's Services is and in fact, continuing to engage in any such method, act, use, practice or solicitation, to allow, any and all persons to work on cars at their shop, for which they do not consider to be an employee.
This clearly presents a risk of, or causes, substantial injury to consumers, especially if they are not informing their insurance company of their actionable unfair practices under the MPA. Also, this has the appearance of a tax issue.
I am also seeking actual, consequential and punitive damages.
This report was posted on Ripoff Report on 01/26/2014 07:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Jewels-Service-LLc/Kansas-City-Missouri-64129/Just-Jewels-Service-LLc-and-Robert-M-Frazier-Sr-Unfair-Business-Practices-Deceptiv-1118543. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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