ED Magedson – Founder
Just SuspensionInternet United States of America
I ordered KYB struts and strut boots for my wifes Sienna van. The struts fit great, but the boots were not even close to the old ones,so I had to put the old boots on. I explained to Just Suspension's customer service that they were not the right boot and sent them a fax with a picture. They said they were correct and if I wanted a refund I would have to pay for shipping. If I madethe mistake in ordering I would feel that is my fault and I would ship them.It was not my fault,so Just Suspension should pay for shipping. I will not do business with them again. I hope itis worth itto them to loose a customer.
This report was posted on Ripoff Report on 01/13/2011 09:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Just-Suspension/internet/Just-Suspension-They-shipped-wrong-parts-for-my-van-and-would-not-pay-to-have-them-shippe-682430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.